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Open nowPosted today

Senior Officer, Client Assurance

UNITED OVERSEAS BANK LIMITED

Pay
SGD 3,500 – SGD 5,000 a month
Where
Central, Singapore
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Your applicationOpen nowSenior Officer, Client AssuranceUNITED OVERSEAS BANK LIMITED · Central, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on UNITED OVERSEAS BANK LIMITED's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.5%3 days
  3. 12.8%7 days
  4. 20.6%14 days
  5. 35.6%30 days
  6. 58.4%60 days
This job: posted today

The posting

eporting to Team Head, Customer Assurance Team, key responsibilities include:

  • Reviewing and understanding customers’ profile, products purchased and perform update customer’s ‘MWP’ (My Wealth Planner – document that is used for assessing customer’s financial objectives, risk profile, financial situation & etc.) into a centralized record for callbacks.
  • Reaching out to customers via recorded phone to confirm details of the advisory, products, risks, following a scripted set of questions.
  • Maintaining accurate records of the outcome of the calls with customers.
  • Working closely with the sales team to promptly escalate or relay any customer concerns or questions promptly.
  • Taking on additional responsibilities as needed, in line with the evolving requirements of the organization.
  • Ability to extend work hours when necessary and/or staggered hours may be needed when necessary.

Job Requirements:

  • Customer-centric and excellent interpersonal communications skills for effective customer interactions.
  • Knowledge of FAA regulations, needs analysis and with experience in the selling of investments and insurance Products will be an advantage.
  • Proficient in Microsoft Excel.

Posting text belongs to the employer. Removal requests: contact us.

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    Written against UNITED OVERSEAS BANK LIMITED's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

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  3. We apply on UNITED OVERSEAS BANK LIMITED's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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