The posting
The opportunity
Unity's Grow division is seeking a Senior Business Operations Manager to serve as a strategic partner to leadership and key stakeholders across the organization. This role combines executive presence, stakeholder management, and operational excellence—driving strategy refinement, translating it into measurable KPIs, and building the infrastructure to track and report on performance.
You'll work closely with multiple stakeholders to define what success looks like, set meaningful KPIs for the relevant teams, and own the end-to-end process of measurement and reporting. You'll also push cross-functional initiatives forward with go-to-market teams, and own the feedback loop from business and client-facing teams back to Product, Marketing, and leadership—translating insights into a coherent story that informs strategy.
This is a high-impact role for someone who builds trust quickly with executives and stakeholders, communicates with precision and conciseness, and knows how to drive initiatives to completion across organizational boundaries.
What you'll be doing
Strategy & Performance Management
- Partner with leadership and cross-functional stakeholders to refine business strategy and translate it into clear, measurable KPIs
- Own the KPI-setting process for relevant teams across the organization—from definition through alignment and execution
- Design and implement the processes and frameworks that enable ongoing performance measurement and tracking
- Report regularly to management on performance against KPIs, providing clear, concise, and actionable insights
- Maintain a comprehensive and current view of business performance, owning this domain end-to-end
Stakeholder Management
- Serve as a key partner to leadership and business functions (Product, Marketing, Sales, Account Management), ensuring priorities and feedback influence strategic decisions
- Translate business needs into clear requirements and drive them through organizational processes
- Facilitate alignment across cross-functional leaders and maintain strong working relationships at all levels
Initiative Driver for Go-to-Market Teams
- Push initiatives forward with GTM teams, ensuring cross-functional projects move from planning to execution
- Remove blockers and navigate organizational complexity to keep revenue teams moving
- Hold teams accountable to commitments and timelines while maintaining strong working relationships
Voice of the Business & Feedback Infrastructure
- Own the feedback loop from business teams and customers back to Product, Marketing, and leadership
- Build systematic feedback collection processes that capture insights from accounts and client-facing teams
- Create executive-ready reports and insights that translate intelligence into strategic priorities
Program & Process Management
- Design and optimize workflows that enable revenue teams to execute efficiently across accounts and customer touchpoints
- Manage complex, multi-stakeholder programs from inception through delivery
- Drive adoption of new processes and systems across the organization
What we're looking for
Required
- 5+ years in business operations, program management, or strategic partnerships at a technology company
- Proven experience defining and managing KPIs, with a strong grasp of performance measurement frameworks
- Proven stakeholder management skills with strong executive presence, ability to command a room and influence without authority
- Relationship builder who establishes trust quickly across all levels of the organization
- Track record driving initiatives with go-to-market teams
- Program/project management expertise delivering complex, multi-stakeholder initiatives on time
- Exceptional communication skills—written and verbal—with the precision and conciseness expected when interacting closely with management and senior stakeholders
Preferred
- Experience in Revenue Operations, Marketing Operations, or Sales Operations
- Background in advertising, gaming, or technology companies
- Salesforce CRM experience for tracking and reporting
- History working as a "business partner" embedded with GTM teams
- Experience with AI productivity tools and workflow automation
This range reflects the anticipated base salary for this position. Beyond base salary, this role may be eligible for equity awards and participation in our company incentive plans (such as annual discretionary bonuses or sales commissions). The final offer amount will depend on several factors, including geographic location and the candidate’s relevant experience, professional background, and skill set.
Benefits
At Unity, we want our team members to thrive. We offer a wide range of benefits designed to support well-being and work-life balance.
Please note: Benefits eligibility, specific offerings, and coverage vary based on the country and employment status.
While specific benefits vary, here are some of the ways we strive to take care of our eligible team members globally: Comprehensive health, life, and disability insurance | Commute subsidy | Employee stock ownership | Competitive retirement/pension plans | Generous vacation and personal days | Support for new parents through leave and family-care programs | Office food snacks | Mental Health and Wellbeing programs and support | Employee Resource Groups | Global Employee Assistance Program | Training and development programs | Volunteering and donation matching program
Life at Unity
Unity [NYSE: U] is the world’s leading game engine, powering play for more than 3 billion consumers each month. The top mobile games in the world, the most played PC indie titles, the most innovative console games, and virtually all of the top XR and Web Games are developed, deployed, and grown in Unity. Unity also enables teams across industries like automotive, manufacturing, and healthcare to design, simulate, and collaborate in 3D — closing the gap between ideas and reality. For more information, please visit www.unity.com.
Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.
This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.
This posting is intended to fill an existing vacancy, and we are committed to providing applicants with updates throughout the hiring process in accordance with applicable law.
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