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Open nowPosted 12 days ago

Technischer Kundendienst 100% (m/w/d)

Universal-Job AG

Where
Rupperswil, AG, Switzerland
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Your applicationOpen nowTechnischer Kundendienst 100% (m/w/d)Universal-Job AG · Rupperswil, AG, Switzerland

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Universal-Job AG's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 12 days ago

The posting

Was ist meine Funktion? - Betreuung und Beratung von Kunden bei technischen Fragen via Telefon, E-Mail und Ticketsystem - Koordination und fachliche Unterstützung der Servicetechniker im Aussendienst - Analyse und Behebung von Störungen sowie Fehlermeldungen an CNC Dreh- und Fräsmaschinen - Organisation von Inbetriebnahmen, Reparatureinsätzen und technischen Optimierungen in Abstimmung mit den Servicetechnikern - Gewissenhafte Erfassung und Pflege aller Supportvorgänge im Ticketsystem - Kooperation mit dem Vertrieb und anderen Fachabteilungen

Was brauche ich, um erfolgreich zu sein? - Abgeschlossene technische Berufsausbildung (beispielsweise Polymechaniker/in, Mechatroniker/in oder vergleichbar) - Idealerweise praktische Kenntnisse im CNC-Fräsen und/oder CNC-Drehen sowie Erfahrung mit verschiedenen CNC-Steuerungen - Fundiertes technisches Verständnis in den Bereichen Mechanik, Elektrik, Pneumatik und Hydraulik - Sehr gute Deutschkenntnisse in Wort und Schrift, gute Französischkenntnisse erforderlich, Englischkenntnisse wünschenswert - Serviceorientiertes und professionelles Auftreten mit Begeisterung für den Kundenkontakt - Teamfähige und kommunikationsstarke Persönlichkeit mit ausgeprägtem Servicegedanken - Affinität zu IT-Systemen und routinierter Umgang mit MS-Office-Anwendungen

Was sind meine Vorteile? - Abwechslungsreiche und eigenverantwortliche Tätigkeit in einem engagierten Team - Interessante Möglichkeiten zur fachlichen und persönlichen Weiterentwicklung - Zugang zum SWIBECO Mitarbeiter-Rabattportal - Regelmässige Mitarbeiter-Events und besondere Aufmerksamkeiten im Jahresverlauf

Sprachen: - Deutsch: C2 - Muttersprachliches Niveau

Posting text belongs to the employer. Removal requests: contact us.

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    The review screen in CV Rocket: how each CV was read, round by round.

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