The posting
Job Description
The Office of the Registrar at the University of Tennessee, Knoxville (UTK) invites applications and nominations for our Assistant Director Degree Audit & Planner Systems position. We are seeking candidates who can contribute in meaningful ways to enhance the accessibility of higher education, fostering a diverse and inclusive academic environment, and improving the recruitment and graduation of our students. The University of Tennessee, Knoxville, has been ranked by Forbes as one of America’s best large employers, as recognized on the 2026 list.
The minimum starting salary for this position is $88,000. Final compensation will be determined based on the candidate’s qualifications and experience.
Responsibilities
The Assistant Director, Degree Audit & Planner Systems provides leadership for the University’s degree audit and academic planning tools, including the functional strategy, design, configuration/encoding, testing, maintenance, and continuous improvement of these systems and their related data structures and integrations. Reporting to the Deputy Registrar for Data & Systems, this position directly supervises the Registrar Systems Analyst team responsible for degree audit/planner operations and serves as the primary operational liaison to campus partners, OIT, and vendors, ensuring that degree audit and planner functionality remain aligned with academic policy, curriculum requirements, advising practices, and institutional goals. This role leads campus deployment and upgrades, training and documentation, and ongoing enhancements for these systems, regularly evaluating their accuracy, efficiency, and effectiveness across the campus technology landscape.
This is an on-campus position with some hybrid/remote work schedule flexibility.
Qualifications
Required Education and Experience:
- Bachelor’s Degree
- At least three years of relevant professional experience
- Direct experience with encoding of degree audit software (uAchieve or comparable)
- Extensive experience with word processing, spreadsheets, and presentation software
- Experience with understanding, organizing, and representing data
- Experience with documenting processes and procedures
- Experience developing solutions and efficiencies in processes
- Experience gathering and providing analysis for user requirements
Required Knowledge, Skills, and Abilities:
- Comprehensive knowledge of curriculum structures, catalog requirements, and how academic policy translates into degree audit and planning rules.
- Demonstrated expertise in degree audit and/or academic planning systems (e.g., uAchieve or comparable tools), including encoding, testing, maintenance, and user support models.
- Ability to lead and develop a functional/technical team, including prioritization, accountability, coaching, and performance management.
- Strong analytical and problem-solving skills; ability to interpret complex requirements, identify edge cases, and design sustainable rule logic.
- Excellent written and verbal communication skills; ability to explain complex system logic to non-technical audiences and facilitate consensus across colleges and stakeholders.
- Working knowledge of data concepts and reporting fundamentals (e.g., data validation, reconciliation, SQL concepts) sufficient to guide analyst work and ensure reliable outputs.
- Understanding of privacy/security principles and operational compliance expectations in higher education environments.
- Ability to manage competing priorities with high accuracy and attention to detail in deadline-driven academic cycles.
- Familiarity with student information systems
- Familiarity with curricular approval process
Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status.
Preferred Education and Experience:
- Master’s Degree
- Computer programming and/or PL/SQL or other procedural language experience preferred
- Familiarity with Ellucian Banner or Oracle Student Cloud student information systems
- Familiarity with Modern Campus Curriculum software
- Prior supervisory experience
Preferred Knowledge, Skills, and Abilities:
- Knowledge of complex relational database organization
- Ability to query from databases
Benefits:
- University of Tennessee employees are eligible for a comprehensive suite of benefits that includes:
- Generous paid leave, accruing up to 24 days of vacation and 12 days of sick leave annually, plus 14 paid holidays and administrative closing days
- Flexible work arrangements, offering a hybrid schedule to most team members
- Education benefits for employees and their dependents at UT System campuses
- Retirement and deferred compensation plans, including 401(k), 403(b), etc.
- Comprehensive medical, dental, and vision insurance plans
- Employee discounts to attractions, services, and goods
The Division
The Enrollment Management (EM) division comprises more than 190 full-time staff who serve our students through the following departments and functions: Undergraduate Admissions, International Recruitment, Transfer Center, One Stop Student Services, Financial Aid and Scholarships, the Center for Financial Wellness, University Registrar, Pre-college Research Excellence Programs, EM Research & Analytics, EM Communications, and EM Operations. The Division of Enrollment Management is committed to our Vision, Mission and Values. We are passionate about fulfilling our land-grant mission of accessible education and making an impact that will transform lives through the student experience.
About Us
The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees—the Volunteers—who uphold the university’s tradition of lighting the way for others through leadership and service.
UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee’s flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy’s largest multidisciplinary laboratory, Oak Ridge National Laboratory.
The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service.
UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices to attract and retain top-tier talent, fostering a strong staff community and supporting a culture of involvement and engagement for everyone.
The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as “Best Employer for New Graduates,” “One of America’s Best Large Employers,” and “Best Workplace for Women,” and has been designated as “Best Place for Working Parents” by Forbes Magazine.
Apply today and join the Tennessee Volunteer community!
