Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted yesterday

Senior Fee Control Clerk - Parking Services - UTK

University of Tennessee496 open roles

Where
Knoxville, TN, United States
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowSenior Fee Control Clerk - Parking Services - UTKUniversity of Tennessee · Knoxville, TN, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on University of Tennessee's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.7% of postings close within 7 days. Measured by our own scanner across the market. University of Tennessee postings stay open a median of 14 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.5%3 days
  3. 12.7%7 days
  4. 20.4%14 days
  5. 35.6%30 days
  6. 58.7%60 days
This job: posted yesterday

University of Tennessee median: 14 days open

The posting

Job Description

This public-facing position serves customers at the service window, by telephone, and through electronic communications. The employee uses parking management software, payment-processing systems, and standard office applications to research account questions, complete authorized transactions, and maintain supporting records in accordance with university financial policies and departmental procedures.

Responsibilities

Customer Service and Permit Processing

  • Provide courteous service in person, by telephone, and through departmental email; explain permit options, eligibility, regulations, payment procedures, and citation appeal procedures.
  • Verify eligibility and documentation; process authorized permit purchases, renewals, replacements, and related transactions.
  • Assist customers with online permit purchases, vehicle registration, and payment services; document requests and refer unresolved disputes or requests for exceptions.

Cashiering and Daily Reconciliation

  • Accept and accurately post approved payments for permits, citations, and related charges; issue receipts, make change, and safeguard assigned funds.
  • Open and close cashier sessions, balance assigned collections against system reports, and prepare daily summaries and supporting deposit documentation.
  • Research and report discrepancies; process authorized refunds, voids, and corrections under established approval and payment-security procedures.

Parking System Records and Account Support

  • Create and update customer, vehicle, permit, and citation-related records within assigned permissions; research balances, payment histories, and discrepancies.
  • Coordinate account questions with the Bursar’s Office, business staff, enforcement, and other authorized offices; process assigned towing and impound-related payments and records.
  • Generate routine reports, maintain records, protect confidential information, and report system problems; participate in assigned testing and training.

Operational Support

  • Provide backup coverage during absences, permit sales, semester openings, and other peak periods; route correspondence, participate in cross-training, and perform related duties.

Qualifications

Required Qualifications

  • Education: High school diploma or equivalent.
  • Experience: Two years of relevant cashiering, customer service, or financial recordkeeping experience, including payment handling. An equivalent combination of education, training, and experience may be considered consistent with university classification requirements.
  • Knowledge Skills and AbilitiesKnowledge of basic cash-handling, payment-processing, and financial recordkeeping practices. Skill in basic arithmetic, accurate data entry, cash balancing, email, spreadsheets, and customer communication. Ability to learn parking management software, research discrepancies, maintain confidentiality, organize competing requests, and apply procedures consistently. Ability to remain professional during difficult interactions and refer matters outside assigned authority.

Preferred Qualifications

  • Education: Additional coursework or training in bookkeeping, accounting, business, or a related field.
  • Experience: Experience with computerized cashiering or parking systems, cash-drawer balancing, daily transaction reports, or service in a university or other high-volume public-facing environment.
  • Knowledge, Skills, and Abilities: Familiarity with permit administration, parking regulations, electronic customer records, and spreadsheet reporting.

Work Location

Knoxville, Tennessee. This position works onsite in an office and customer service window environment. Evening or weekend assignments may be required for scheduled events or peak operational needs.

Compensation and Benefits

  • UT market range: MR05
  • Find more information on the UT Market Range structure here
  • Find more information on UT Benefits here

About the Department

Parking & Transportation supports the University of Tennessee, Knoxville’s academic mission and campus activities through parking administration, transportation services, visitor assistance, and event parking operations. Our staff help students, employees, and visitors navigate campus and access university services.

About Us

The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees—the Volunteers—who uphold the university’s tradition of lighting the way for others through leadership and service.

UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee’s flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy’s largest multidisciplinary laboratory, Oak Ridge National Laboratory.

The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service.

UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices to attract and retain top-tier talent, fostering a strong staff community and supporting a culture of involvement and engagement for everyone.

The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as “Best Employer for New Graduates,” “One of America’s Best Large Employers,” and “Best Workplace for Women,” and has been designated as “Best Place for Working Parents” by Forbes Magazine.

Apply today and join the Tennessee Volunteer community!

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against University of Tennessee's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on University of Tennessee's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    University of Tennessee's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.