The posting
Primary Location:
Med Center One
Address:
501 E. Broadway Louisville, KY 40202
Shift:
6A-230P (United States of America)
Job Description Summary:
About UofL Health: UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center. With more than 12,000 team members—physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.
Job Description:
Position Summary and Purpose
The Surgical Charge Coordinator is responsible for the comprehensive review, reconciliation, and maintenance of surgical charges for all surgical sites within the UofL Health System. This position ensures accurate and timely charge capture, charge reconciliation, and charge integrity across Surgical Services, Endoscopy, and Pain Clinic locations. The coordinator collaborates closely with Revenue Cycle, Supply Chain, Hospital Buyers, Clinical Leadership, and Operational Teams to support regulatory compliance, accurate reimbursement, and revenue integrity.
Essential Functions:
Charge Reconciliation and Revenue Integrity
• Complete daily, weekly, and monthly review and reconciliation of surgical charges for all surgical sites within the health system.
• Validate the accuracy of surgical, procedural, implant, and supply charges to ensure appropriate charge capture and reimbursement.
• Investigate, research, and resolve charge discrepancies, omissions, and documentation inconsistencies within established timelines.
• Monitor charge reconciliation work queues and ensure all reconciliations are completed within allotted departmental and organizational timeframes.
• Maintain charge description master accuracy through ongoing review and updates of procedural and supply charges.
• Analyze charge trends and identify opportunities for process improvement and revenue optimization.
System-Wide Surgical Access Support
• Support charge reconciliation functions across:
• Surgical Services
• Operating Rooms
• Endoscopy Services
• Pain Management Clinics
• Cath Labs
• Ensure consistency of charging practices throughout all UofL Health System surgical locations.
• Assist with implementation of new procedures, supplies, and charge workflows.
Collaboration and Communication
• Work closely with Revenue Cycle, Hospital Buyers, Supply Chain, Finance, Clinical Leaders, and Surgical Services staff to ensure accurate charge capture and billing processes.
• Collaborate with departments to resolve charging issues related to implants, supplies, procedures, and documentation.
• Communicate identified issues and provide recommendations for corrective action.
Compliance and Quality Assurance
• Ensure compliance with organizational policies, payer requirements, and applicable regulatory guidelines.
• Participate in audits and quality improvement initiatives related to charge capture and revenue integrity.
• Maintain confidentiality of patient, financial, and operational information.
• Support departmental goals, performance metrics, and continuous improvement initiatives.
Other Functions:
• Assists the organization in maintaining and achieving its goals related to licensure, regulatory, and accreditation standards
• Maintains effective working relationships, communication and collaborative decision making with medical staff, other departments, leaders, staff and others
• Implements and supports quality improvement activities for the department/unit
• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
• Maintains compliance with all company policies, procedures and standards of conduct
• Performs other duties as assigned
Additional Job Description:
Job Requirements
(Education, Experience, Licensure and Certification)
Education:
• High School Diploma or GED/Equivalent (required)
• Bachelor's degree in Healthcare Administration, Business, or related field (preferred)
Experience:
• Minimum of 4 years of experience in surgical services, revenue cycle, charge capture, charge reconciliation, or healthcare financial operations (required)
• Knowledge of surgical procedures, supplies, implants, and healthcare billing practices
• Experience with electronic medical records and charge reconciliation systems.
Certification:
• N/A
Job Competency:
Knowledge, Skills, and Abilities
• Strong understanding of charge capture and charge reconciliation processes.
• Knowledge of surgical services, endoscopy, and pain management operations.
• Ability to analyze complex financial and operational data.
• Excellent problem-solving and critical-thinking skills.
• Strong communication and interpersonal skills.
• Ability to prioritize workload and meet established deadlines.
• Proficiency with Microsoft Office and healthcare information systems.
• Ability to work independently while maintaining effective collaboration with interdisciplinary teams.
• Experience in a multi-site health system.
• Certification related to revenue cycle, coding, healthcare finance, or healthcare access.
Language Ability:
• Adequate conversational English is required in order to facilitate direction from leadership, understand how to complete job tasks, communicate adequately with patients and coworkers as necessary, understand and follow safety guidelines and organization polices
Reasoning Ability:
• Defines problems, collects data, establishes facts, and draws valid conclusions, also, be able to interpret an extensive variety of instructions and deliver successful results
• Critical thinking and problem-solving skills must be moderately advanced with experience in handling complex situations and conflicts
Computer Skills:
• Proficient in Microsoft Office
• Must be able to learn Clinical Documentation/EMR, Payroll/HR System, Reporting system, EOC system, Talent and Job request System
Additional Responsibilities:
• Maintain high standards of patient readiness and operational efficiency.
• Support continuous improvement initiatives for quality and service delivery.
• Proactively communicates and collaborates with internal and external customers to analyze information needs and functional requirements and delivery
• Performs education, provisioning, testing and training on system changes, upgrades and enhanced functionality of electronic scheduling platform.
• Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
• Maintains confidentiality and protects sensitive data at all times
• Adheres to organizational and department specific safety standards and guidelines
• Works collaboratively and supports efforts of team members
• Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community
UofL Health Core Expectation:
At UofL Health, we expect all our employees to live the values of honesty, integrity and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by:
• Honoring and caring for the dignity of all persons in mind, body, and spirit
• Ensuring the highest quality of care for those we serve
• Working together as a team to achieve our goals
• Improving continuously by listening, and asking for and responding to feedback
• Seeking new and better ways to meet the needs of those we serve
• Using our resources wisely
• Understanding how each of our roles contributes to the success of UofL Health
Work Environment/Job Activities:
