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Open nowFirst seen 3 days ago

Account Management Executive

Upscale Sdn Bhd146 open roles

Where
Kuala Lumpur, Malaysia
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Your applicationOpen nowAccount Management ExecutiveUpscale Sdn Bhd · Kuala Lumpur, Malaysia
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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Upscale Sdn Bhd's own form.

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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

The posting

  • Client Relationship Management: Serve as the main point of contact for clients, especially Tier 1/Corporate accounts, ensuring timely communication on campaign status and plans.
  • Performance Tracking & Reporting: Monitor, report, and review campaign progress, providing detailed weekly/monthly updates to management and recurring reports to customers.
  • Renewal & Contract Management: Proactively engage with existing consumers to discuss renewal opportunities and manage new contract agreements.
  • Sales Lead Verification: Conduct cold/warm calling to verify potential buyer leads from marketing campaigns (e.g., Facebook/Company Websites) before internal distribution, ensuring accuracy of information.
  • Client Onboarding Support: Execute onboarding for new consumers, handling inquiries and assisting overseas clients by coordinating with internal teams.
  • Data Management: Accurately record and maintain all campaign and communication status data.

Must Have:

  • Language Skills (Compulsory): Excellent command of Cantonese and Mandarin to liaise with overseas consumers (Hong Kong, China). Proficiency in English is also required.
  • Software Proficiency: Knowledge in all Microsoft Office applications, especially PowerPoint and Excel.
  • Communication & People Skills: Excellent communication skills for internal and external liaison, with the ability to provide clear goals and guidance to various stakeholders.

Nice-to-Have:

  • Education: Degree/Diploma in a business-related field.
  • Industry Experience: Experience in Real estate and/or Website/listing portal account management.
  • Technical Skills: Experience with Salesforce and Tableau.
  • Additional Experience: Project Management experience and interest in AI.
  • Immediate joiner/1 month notice period
  • Fresh graduates are welcome
  • Provide academic result/transcripts
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