Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 4 days ago

Help Desk Technician I in the Houston Office

US Physical Therapy884 open roles

Pay
$44,000 – $46,000 a year
Where
Houston, TX, United States
Work mode
On site
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowHelp Desk Technician I in the Houston OfficeUS Physical Therapy · Houston, TX, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on US Physical Therapy's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market. US Physical Therapy postings stay open a median of 25 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 4 days ago

US Physical Therapy median: 25 days open

The posting

Company Description

USPh (U.S. Physical Therapy) is one of the largest publicly traded, independent operators of leading physical and occupational therapy clinics dedicated to enhancing patient outcomes through a collaborative, partnership-driven model. We partner with close to 700 clinics nationwide, across 44 states, offering them the resources, operational support, and clinical expertise needed to thrive in today’s healthcare landscape.

By aligning with the USPh network, our partners benefit from operational support and a shared commitment to evidence-based care, all while maintaining their autonomy and local identity.

We believe that the strength of our partnerships lies in the individuality of each partner. Our “OnePartner” model is designed to allow clinics to maintain their unique culture and identity, empowering them to foster meaningful relationships within their communities. By preserving their local roots, clinics can continue to build trust with patients and referral sources, while attracting top talent who value the chance to be part of a personalized, community-centered environment.

Job Description

We seek a dynamic and highly motivated individual to join our innovative outpatient healthcare organization as a Help Desk Technician. You will demonstrate flexibility to accommodate varied shifts and commit to exceptional support. This position is based at our corporate office in the Briarforest area of Houston, Texas.

Responsibilities:

  • Provide first-level technical support to end users, including password resets, toner, basic printer/scanner maintenance and installation, and basic hardware and software repair.
  • Install and troubleshoot various applications and computer equipment.
  • Respond to telephone calls and emails for technical support efficiently and effectively.
  • Document, track, and monitor support requests to ensure a timely resolution.
  • Accomplish goals utilizing pre-established guidelines, rely on instruction and established policies and procedures.
  • Determine when to escalate a support issue to the Service Desk Team Lead based on its complexity and time.
  • Ship and Receive equipment to and from employees and partnerships
  • Image and deploy computers to the field and local Houston location.
  • Process all new requests in ManageEngine ServiceDesk Plus MSP system, if needed assign requests to the proper department queue.
  • Close a minimum of 16 work orders a day.
  • Assist and complete IT Department projects as needed.

Qualifications

  • Know commonly used concepts, practices, and procedures typical within the information systems industry
  • Working knowledge of troubleshooting application installations and building computers
  • The ideal applicant would have experience working with remote employees over the phone
  • Troubleshoot basic networking, software and hardware issues
  • Basic knowledge of Microsoft Windows 11 Professional
  • MacBook and iPad troubleshooting a plus
  • Microsoft Office 365 desktop and web applications
  • ManageEngine Service Desk Plus experience a plus

Additional Information

Compensation: $44,000-$46,000 per year, depending upon experience. This role presents an excellent opportunity to acquire knowledge and experience while fostering significant growth potential!

Benefits:

  • Excellent benefits package including 401k, health, dental, generous Paid Time Off, and more
  • Corporate discount plans
  • Employee Assistance Program (EAP)
  • Family-friendly work environment
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against US Physical Therapy's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on US Physical Therapy's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    US Physical Therapy's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.