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Open nowPosted 9 days ago

Founding Head of Commercial

Userlink ApS

Where
Odense C, Denmark
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Your applicationOpen nowFounding Head of CommercialUserlink ApS · Odense C, Denmark

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 9 days ago

The posting

About Userlink

Userlink runs AI agents in production at several hundred Nordic webshops, including Bahne, XL-BYG, Coolshop and Bygma. The agents handle the customer dialogue before and after the purchase, and every conversation ends up as structured data on demand and purchase barriers. The team is based in Odense.

The product and the direction

Today we sell chat. Email is rolling out now, and phone and social follow. On top of that we are building the brain: a system that brings together every signal about a webshop and its customers, understands why people buy, and why they do not, and acts on it while the buyer is still on the page. The effect is measured against a control group, so the shop can see what it means for revenue.

That moves the sale from a customer service tool to a conversation about growth, and revenue per customer can become several times what it is today.

The role

Ownership of new business, partners and existing customers in one place. You run the process from first contact to signature, find out what works and write the sales process the rest of the company will follow.

The partner channel has to be built. Agencies and platform partners need to be found, judged realistically and sold alongside until they can do it on their own.

Growth in the existing customer base is part of it, especially as email, phone and the brain roll out, measured against clear monthly and quarterly targets.

Price, pitch, customer profile and process are yours. They change when they do not work, and the team is built as the numbers allow. Denmark is home turf, but we already have customers and partners in DACH and the Netherlands, and those markets grow from here.

Decisions are made on arguments, not titles. Ideas get challenged regardless of where they come from, and the best one wins.

Why founding

You do not step into a finished sales organisation. You build the commercial side together with the founder, and what you decide on price, pitch, process and the first hires is what Userlink will sell on for years.

That is why the role comes with equity. You help build the company, and you own part of what you build. In return we expect you to take responsibility like a co-owner, also when things are unclear or go wrong.

Profile

  • Has built sales in a B2B SaaS company as one of the first salespeople, with own meetings and own closes
  • Has had a budget and hit it, and can explain in detail how
  • Sells personally and teaches others to do it at the same time
  • Experience selling outside Denmark, and a feel for what changes when you do
  • Strong product and technology understanding, and uses AI every day in their own work
  • Danish at native level, confident on calls, in meetings and in demos

The person

  • Dreams of owning and building a company
  • Ideally has tried starting something and knows what it takes
  • Thinks like a founder, not an employee
  • Happily gives more than a regular job asks for, because it is fun
  • Says things as they are, and can take the same in return
  • Takes ownership and looks for solutions rather than excuses
  • Curious, learns fast and has a positive mindset

What we offer

  • Competitive salary plus uncapped commission
  • Equity
  • Short decision paths and close collaboration with product and engineering
  • Office at Storms Pakhus in Odense, where we are every day

Application process

We take the time it takes to find the right match.

  1. Introductory conversation
  2. Conversation about expectations and terms

Write to [email protected] about a SaaS product you helped scale, and what you personally did to make it happen.

Posting text belongs to the employer. Removal requests: contact us.

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  1. A CV for this posting

    Written against Userlink ApS's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Userlink ApS's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Userlink ApS's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

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