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Open nowPosted 154 days ago

Application Support Engineer, Technici uživatelské podpory informačních a komunikačních technologií

USU Software, s.r.o.

Where
Czechia
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Your applicationOpen nowApplication Support Engineer, Technici uživatelské podpory informačních a komunikačních technologiíUSU Software, s.r.o. · Czechia

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

13.4% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.6%3 days
  3. 13.4%7 days
  4. 21.6%14 days
  5. 36.2%30 days
  6. 59.0%60 days
This job: posted 154 days ago

The posting

Co tě u nás čeká:Budeš kontaktní osobou pro řešení technických incidentů a požadavkůAnalýza a řešení problémů s aplikacemi v našem multi-tenant SaaS prostředíHledání příčin problémů v protokolech, API, SQL a jednotlivých aplikacíchÚzká spolupráce s DevOPS, OPS a developmentem na řešení problémůPomoc s integrací dalších SaaS aplikací do je standardizovaného modelu podporyHledání cest, jak ještě zlepšit a optimalizovat naše SaaS prostředíPožadavky:Baví tě provozovat SaaS, řešení složitých technických výzev v produkčním prostředíMáš praxi v oblasti B2B SaaS aplikacíVyhrává u tebe orientování na zákazníka, jasná komunikace a dokumentace postupůMáš znalosti SaaS prostředí (Linux, Windows) a základní znalost cloudových platforem (Azure, AWS nebo GCP)Umíš pracovat se SQL databázemi a řešit problémy souvisejícími s datyRozumíš principům ITIL, SLA a řízení incidentů v podnikovém prostředíZvládneš komunikovat s okolím v angličtiněPráce fullremote, příspěvek na stravování formou stravenkového paušálu, 25 dní dovolené a za každé 2 odpracované roky ve firmě navíc 1 den až do výše 30 dníSouhlas zaměstnavatele se zaměstnaneckou kartou.

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