The posting
The Services required are set out as follows:
Reception
1. Manage the reception counter at the school’s General Office in
accordance to MOE’s and the school’s operating procedures, rules,
and regulations.
2. Keep the reception counter clean, tidy and presentable and maintain
the necessary stationery, forms and material at the counter.
3. Perform customer service role in answering, screening, forwarding or
taking down messages of incoming phone calls in a polite, respectful
and professional manner.
4. Provide customer service support to walk-in students, teachers,
parents, visitors and school stakeholders in a polite, respectful and
professional manner with care and empathy.
5. Attend to unwell or injured students and render first aid if needed.
6. Contact parents of unwell students to be taken home or students
who have been absent from school.
7. Maintain the sick bay including first aid supplies
8. Administer lost and found items and maintain records.
9. Maintain safety and security by directing visitors, including
contractors, delivery men, parents, etc to wait at the designated
waiting area and call relevant staff to meet or pick them up.
10. Liaise and work with the Security Officer to ensure that approval is
granted by school before any student is allowed to leave school
early.
General Administration
1. Handle general office administrative tasks such as receiving and
directing of incoming mails/packages and goods, managing and
distributing notifications and letters to teachers’ trays, filing, collating
and printing of documents.
2. Attend to outgoing and incoming faxes.
3. Maintain the mail trays and form trays in the General Office.
4. Monitor and collate submission of forms by students.
5. Pack and distribute information, posters, leaflets etc. for students and
teachers.
6. Support in sign-in and sign-out of coaches and instructors and relief
teachers attendance.
7. During off-peak period, support back-end Admin in general admin
work.
8. Support housekeeping for admin office and stores.
9. Assist in data entry, record keeping and filing of documents.
10. Support school events and any duties as assigned by school
The Personnel should preferably have the following qualifications, skills
and experience:
Qualifications:
1. GCE ‘O’ Level/’N’ Level.
Qualities of Personnel
1. Good communication and interpersonal skills, with the ability to read,
write and converse fluently in English.
2. Warm and strong customer service
skills and professional telephone etiquette.
4. Able to work independently as well as collaboratively as part of a
team, and demonstrates initiative in carrying out assigned duties.
Skills & Experience:
1. Relevant working experience in a reception, customer service, or
administrative position.
2. Proficient in MS Office applications, including Word and Excel.
3. Experience performing administrative work using MS Office would be
advantageous.
4. Relevant working experience in a school setting would be
advantageous.
