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Open nowPosted 2 days ago

Front Desk Team Leader

Vacatia62 open roles

Pay
$18 an hour
Where
Weston, FL, US
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Your applicationOpen nowFront Desk Team LeaderVacatia · Weston, FL, US

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Vacatia's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.8% of postings close within 7 days. Measured by our own scanner across the market. Vacatia postings stay open a median of 4 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.5%3 days
  3. 12.8%7 days
  4. 20.6%14 days
  5. 35.6%30 days
  6. 58.4%60 days
This job: posted 2 days ago

Vacatia median: 4 days open

The posting

Now Hiring: Front Desk Team Leader | Be the Face of Our Guest Experience!

Location: 16461 Racquet Club Rd, Weston, FL 33326

Pay rate: $18/hr

Are you a hospitality pro who loves creating memorable first impressions and leading a team to success? Join us as our Front Desk Team Leader and play a key role in delivering exceptional service while ensuring smooth front office operations.

We’re looking for a motivated, guest-focused leader with strong communication skills and a passion for hospitality. If you enjoy a fast-paced environment and take pride in guiding a team while delighting guests, this is the perfect opportunity for you!

What You’ll Do:

  • Lead and support the front desk team in check-ins, check-outs, and guest service requests
  • Provide training for new hires and reinforce resort policies and procedures
  • Greet and direct guests with enthusiasm and professionalism
  • Resolve and follow up on guest complaints or issues promptly
  • Track and respond to online reviews and concerns on platforms like Google, TripAdvisor, Expedia, and RCI
  • Assist other departments as needed to ensure guest satisfaction
  • Maintain accurate logs, courtesy calls, and follow-ups for maintenance requests
  • Uphold quality standards, company policies, and a safe, welcoming environment

What We’re Looking For:

  • 3+ years of hospitality experience (timeshare or resort management experience preferred)
  • Strong leadership, communication, and problem-solving skills
  • Proficient in computer software, especially Excel and Word
  • High school diploma or GED required
  • Flexible availability including mornings, afternoons, evenings, weekends, and holidays

Why Join Us?

  • Lead a team in a beautiful resort setting
  • Make a direct impact on guest satisfaction every day
  • Opportunities for growth within resort operations
  • Be part of a professional, high-energy, guest-focused team

If you’re ready to lead by example, provide top-tier service, and make every guest feel welcome, apply today and become a cornerstone of our front desk team!

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