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Open nowFirst seen 5 hours ago

Customer Care Center Sales Lead

Vaden25 open roles

Where
Savannah, GA
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Your applicationOpen nowCustomer Care Center Sales LeadVaden · Savannah, GA

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Vaden's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.0% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.5%3 days
  3. 8.0%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: first seen 5 hours ago

The posting

Customer Care Center Sales Lead

Grow Your Career with Vaden Automotive!

About the Role

Vaden Automotive is looking for a motivated, energetic, and results-driven Customer Care Center Sales Lead to join our Customer Care team!

This position is ideal for someone who thrives in a fast-paced environment, enjoys helping others succeed, and knows how to turn customer conversations into opportunities. The CCC Sales Lead will work closely with our CCC team to drive performance, support daily sales activity, coach team members, and ensure customers receive a professional and engaging experience from their very first interaction with Vaden.

If you have strong communication skills, a sales mindset, and the ability to motivate a team while still jumping in and leading by example, we want to hear from you!

What We Offer

  • Competitive pay based on experience
  • Performance-based earning potential
  • Health, Dental, and Vision Insurance
  • Supplemental Insurance including Accident, Disability, Life, Critical Illness, and Cancer Wellness
  • 401(k) plan
  • Paid vacation and holidays
  • Employee discounts on vehicles and service
  • Career advancement opportunities
  • Excellent training and ongoing development
  • Positive and professional team environment

What You’ll Do

  • Support the daily performance and productivity of the CCC sales team
  • Lead by example through customer outreach, follow-up, and appointment setting
  • Coach and motivate team members to achieve individual and team performance goals
  • Monitor customer leads and ensure timely, consistent follow-up
  • Assist with inbound and outbound customer communication by phone, email, text, and other digital channels
  • Help convert internet and phone leads into qualified dealership appointments
  • Monitor appointment activity, show rates, lead response, and other key performance metrics
  • Identify opportunities to improve customer engagement and sales results
  • Assist team members with challenging customer conversations and lead follow-up
  • Ensure customer information and activity are documented accurately in dealership systems
  • Work closely with dealership sales teams and management to ensure a smooth handoff of customer opportunities
  • Help maintain accountability, consistency, and a positive team environment
  • Provide ongoing feedback and support to help team members improve performance
  • Assist CCC leadership with additional projects and initiatives as needed

What We’re Looking For

  • Previous automotive sales, BDC, CCC, call center, or customer service experience preferred
  • Leadership, coaching, or team lead experience is a plus
  • Strong sales and customer service mindset
  • Excellent verbal and written communication skills
  • Ability to motivate others and hold team members accountable
  • Comfortable working with performance goals, metrics, and expectations
  • Strong organizational and multitasking skills
  • Ability to navigate multiple systems in a fast-paced environment
  • Professional, dependable, and positive attitude
  • Strong computer skills, including Microsoft Teams and Outlook
  • High school diploma or equivalent
  • Valid driver’s license

Join Our Team

At Vaden Automotive, we believe great customer experiences start with great people. As a CCC Sales Lead, you’ll have the opportunity to make an impact on both our customers and our team while continuing to develop your own leadership and sales skills.

If you’re competitive, customer-focused, and ready to help a team succeed, apply today and grow your career with Vaden Automotive!

We are an equal-opportunity employer committed to fostering an inclusive workplace where talent thrives.

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    The review screen in CV Rocket: how each CV was read, round by round.

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