Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 46 days ago

Member Service Specialist- Providence Forge, VA

vafb44 open roles

Pay
$36,000 – $56,000 a year
Where
Providence Forge, VA, US
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowMember Service Specialist- Providence Forge, VAvafb · Providence Forge, VA, US

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on vafb's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. vafb postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 46 days ago

vafb median: 2 days open

The posting

POSITION TITLE: Member Service Specialist

STATUS: Non-exempt

LOCATION: Charles City/ James City/ New Kent office located in Providence Forge, VA

*This position is open to candidates located in Williamsburg, Yorktown, Charles City, Jamestown, and Providence Forge

REPORTS TO: Agency Manager

COMPENSATION: $36,000 - $56,000 Annually

POSITION SUMMARY:

Serve as a member of the county sales team through insurance processing, service and sales assistance. This position is in training for the Sr Member Service Specialist role within three years as Sr MSS requirements are met

PRIMARY DUTIES

  • Insurance business processing: answer customer inquiries via phone, e-mail and in-person, process payments, submit claim reports, prepare certificates of insurance and binders, prepare correspondence, process Tier 1 changes to insurance policies.
  • Support Agents: quote home and auto business; process new business; promote cross selling; set appointments for Agents; promote FB Bank products; support the sale of Southern Farm Bureau Life Insurance Products.
  • Promote the Healthcare operation: maintain basic knowledge of product offerings; collect information required for a referral
  • Support and promote the activities of the county farm bureau
  • Maintain all County Farm Bureau records, files and permanent documents.
  • Maintain the County Farm Bureau financial accounting system. Record all money transactions and make bank deposits.
  • Maintain accurate county membership information by administering the membership renewal process, assigning new membership numbers, maintaining a paid listing of members as required in the Memorandum of Agreement, conducting the annual membership service check and by entering membership data into the membership system. This position is responsible for the county’s adherence to the membership policy.
  • Assist in the planning of county board meetings and other meetings/events if requested. This includes attending board meetings, recording board minutes and maintaining minute books.
  • Maintain good communication with the County President and Directors on issues relating to membership and service programs.
  • Open and close office.
  • Maintain county office supplies
  • Operate all computer programs designed for County Farm Bureau and Insurance Company use.
  • Ability to operate all office equipment such as telephone, printer, postage machine.

ADDITIONAL DUTIES

  • Attend required training sessions and complete in office training as instructed.
  • Perform other duties as requested by the manager.

MINIMUM EDUCATIONAL/EXPERIENCE QUALIFICATIONS

  • High School Diploma
  • Must obtain P&C and L&H licenses within four months of employment
  • Must maintain licenses through CE credits

MINIMUM SKILL QUALIFICATIONS

  • Ability to attend all required training classes and meetings (some overnight travel required)
  • Technically proficient- MsOffice products, ability to learn and utilize all in-house systems
  • Positive attitude
  • Strong detail orientation
  • Effective in both verbal and written communications
  • High degree of organization
  • Proven customer focus
  • Excellent Customer Service Skills
  • Must be a team player
  • Ability to multi task and handle frequent interruptions

PREFERRED QUALIFICATIONS

  • Bachelor's Degeree
  • Previous Insurance experience
  • CISR Designation

Benefits:

  • Paid training for both licensing and standard sales training
  • Ongoing development and support in all roles
  • Medical and dental insurance on your first day of work
  • 401k with 6 percent company match
  • 20 days of Paid Time off (PTO) each year

At VA Farm Bureau, we provide an exceptional benefits package, including ongoing job development and support in all roles, paid training and continuing education reimbursement, medical and dental insurance available on your first day, generous employee 401K contribution, excellent Paid Time off (PTO) plan and more!

Virginia Farm Bureau Companies provide equal employment opportunity in all aspects of employment without regard to race, color, national origin, religion, gender, pregnancy, age, disability, orientation or veteran status.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against vafb's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on vafb's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    vafb's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.