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Open nowPosted 118 days ago

Shift Lead

vale-concepts24 open roles

Where
Seattle, Washington, United States
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Your applicationOpen nowShift Leadvale-concepts · Seattle, Washington, United States

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The clock on this job

Early applications get read.

8.0% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 8.0%7 days
  4. 15.0%14 days
  5. 34.2%30 days
This job: posted 118 days ago

The posting

About Vale

At Vale, our goal is to make magic and bring the real benefits of matcha to a billion people. We are a group of fun-loving, matcha enthusiasts who believe that a good idea can come from anywhere. Vale is a Seattle startup making magic through cutting-edge technology, automation, and world class hospitality experiences. We are a dynamic and highly cross functional team with a wealth of experience in food service, food automation, software engineering, aerospace, and consumer electronics. We have come together to develop the Matcha experience of the future — whether that’s in a cafe, your neighbourhood park, or at home.

About you

You are someone who is enthusiastic about matcha, obsessed with innovation, and loves being a part of a dynamic team.

  • Enthusiastic about matcha. The world of matcha is huge, so you should be curious about its benefits, flavor profiles, and methods of preparation.
  • Detail Oriented. Take pride in your craft and ensure Vale’s products are consistent, repeatable, and of the highest quality.
  • Versatile. Bringing matcha to a billion people is dynamic work! You should be comfortable sharing your expertise in one area, but capable of owning something new in another.
  • Excited to be a part of a growing team. Vale is a growing company and we want you to grow with us.
  • A natural leader on the floor. You are calm under pressure, lead by example, and keep the team focused and energized during every shift.

The role

As a Shift Lead, you own daily operations during your shift, ensuring the team delivers an outstanding guest experience while upholding Vale’s hospitality standards.

  • Promote an inclusive, positive, and professional work environment.
  • Be a champion for teamwork and collaboration by leading by example and removing barriers for teammates.
  • Direct floor operations and delegate tasks to ensure smooth, efficient service
  • Hold the team to Vale’s beverage quality and hospitality standards
  • Address guest feedback and resolve service issues promptly and professionally
  • Monitor inventory levels and place supply orders as needed
  • Create SOPs and ensure all staff members are trained to the latest standards
  • Support team development by providing real-time coaching and encouragement

Qualifications

  • Legally authorized to work in the United States
  • 2+ years of café, food service, or hospitality experience
  • (Strongly Preferred) Prior supervisory or shift-lead experience
  • Food handler’s permit or ability to obtain one
  • Ability to stand for extended periods and lift up to 30 lbs

Compensation

$26 – $32 per hour

Benefits

  • Company funded ORCA card
  • Medical, dental, and vision benefits for full time employees
  • Annual bonuses
  • Joining a fun startup in Seattle
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