The posting
Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Formed by the merger of PharmaCord and Mercalis, Valeris™ revolutionizes the path from life sciences innovation to real-life impact to build a world in which every patient gets the care they need. Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications. Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products. Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients. The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana. To learn more about Valeris, please visit www.valeris.com.
Hybrid Field Expectations
This position is designed as a hybrid FRM role, combining virtual account support with targeted in-field engagement.
- Approximately up to 40% travel is required based on territory and business needs.
- Field activity should focus on priority accounts and situations where in-person engagement provides meaningful value.
- Travel may include healthcare provider offices, oncology practices, health systems, academic medical centers, infusion centers, client meetings, conferences, and internal meetings.
- Some overnight travel may be required.
- The FRM is expected to effectively manage both virtual and field-based account engagement across the assigned geography.
Required Qualifications
Candidates must meet one of the following experience/education pathways:
- Bachelor's degree or equivalent experience
- minimum requirement 2-4 years of oncology Field Reimbursement Manager experience or directly relevant oncology reimbursement/access experience.
- Extensive relevant oncology FRM experience may be considered in lieu of a bachelor's degree
Preferred Experience
- Previous experience as an Oncology Field Reimbursement Manager, Field Access Manager, Reimbursement Business Manager, or similar field-based reimbursement role.
- Strong understanding of oncology reimbursement across both medical and pharmacy benefit models.
- Experience with buy-and-bill products, specialty pharmacy distribution, infusion therapies, and/or provider-administered medications.
- Knowledge of Medicare, Medicaid, and commercial payer reimbursement processes.
- Experience supporting prior authorizations, appeals, claims, coding and billing education, and reimbursement-related provider education.
- Experience working with community oncology practices, large health systems, integrated delivery networks (IDNs), and/or academic medical centers.
- Experience delivering in-person and virtual presentations to healthcare professionals and office staff.
- Familiarity with CRM platforms and field activity reporting.
Knowledge, Skills & Competencies
- Strong understanding of oncology reimbursement and access landscape.
- Ability to translate complex reimbursement information into clear, actionable education for healthcare providers and office staff.
- Strong knowledge of payer policies, reimbursement pathways, billing and coding concepts, prior authorization processes, and appeals.
- Ability to identify reimbursement trends and proactively develop account-level strategies.
- Strong relationship-building and consultative skills.
- Excellent verbal, written, and presentation skills.
- Ability to work independently while collaborating effectively within cross-functional teams.
- Strong organizational and territory-management skills.
- Ability to prioritize accounts and activities based on business need, access complexity, and potential impact.
- Demonstrated problem-solving skills and ability to appropriately escalate complex reimbursement issues.
- Comfortable operating in a dynamic environment where processes and client needs may evolve.
Travel Requirements
Up to 40% travel required, including local and regional travel within the assigned territory and occasional overnight travel. Travel requirements may fluctuate based on account needs, client priorities, training, and business meetings.
Compliance Expectations
The FRM provides education and reimbursement support to healthcare providers and authorized office staff and must operate within established program and compliance guidelines. The FRM does not provide clinical advice and must use only approved resources and materials when educating external stakeholders.
Success in This Role
Success will be demonstrated through strong provider partnerships, proactive reimbursement education, timely identification and escalation of access barriers, high-quality account engagement, effective territory management, accurate activity documentation, and meaningful insights that help improve the overall provider access experience.
Physical Demands & Work Environment
- While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Prefer candidates who can type at least 35 words per minute with 97% accuracy.
- Although very minimal, flexibility to travel as needed is preferred.
- This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc.
Why Work for Valeris?
We’re committed to supporting the well-being and success of our team members. As part of our organization, full-time employees can expect:
- Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs
- Additional health support, including telehealth and Employee Assistance Program (EAP) services
- Company match on Health Savings Account contributions
- Free Basic Life and AD&D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000
- Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability
- 401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting
- Paid Time Off (PTO) and Sick Leave to support work-life balance
- Team members receive nine paid holidays plus two floating holidays
- Opportunities for advancement in a company that supports personal and professional growth
- A challenging, stimulating work environment that encourages new ideas
- Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace
- A mission-driven, inclusive culture where your work makes a meaningful impact
Any offer of employment is contingent upon the successful completion of a background check and, depending on the position, a drug screen in accordance with company standards. Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or activities associated with the position. Responsibilities and tasks may be modified at any time, with or without notice.
Our Commitment to Equal Opportunity
At Valeris, we don’t just accept difference – we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. Valeris is proud to be an equal opportunity employer.
