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Open nowFirst seen 5 days ago

Client Service Specialist | Join Our Talent Network

Valley National Bank181 open roles

Where
Morristown, NJ, USA
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Your applicationOpen nowClient Service Specialist | Join Our Talent NetworkValley National Bank · Morristown, NJ, USA

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Valley National Bank's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Valley National Bank postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

Valley National Bank median: 2 days open

The posting

Responsibilities include but are not limited to:

  • Manage the client journey to ensure exceptional services are provided with quick and accurate turnaround times. This would include engaging assigned team on client onboardings for deposit account and treasury services as well escalating research requests.
  • Identify customer needs and take proactive steps to maintain positive experience.
  • Act as the main point of contact for clients within assigned market vertical and take ownership of completion of request.
  • Foster a culture of partnership and collaboration with internal business partners to drive consistent communication and alignment.
  • Liaise and advocate on behalf of the client and ensure a continuation of care when additional internal expert involvement is needed.
  • Identity cross sale opportunities to appropriate line of business partners.

Required Skills:

  • Extensive knowledge of all bank products, services, policies and procedures.
  • Self-starter with the ability to work in a fast-paced environment.
  • Proficient PC skills with Microsoft Office applications and e-mail as well as Bank core systems and other support systems such as SalesForce.
  • High degree of detail orientation.
  • Ability to perform complex assignments involving a high degree of mental alertness and application of sound judgment and above average analytical ability.
  • Excellent written and verbal communications required to communicate effectively to both external clients as well as internal technical project teams.
  • Must be able to multi-task effectively and prioritize workflow.
  • Knowledge of Commercial and Corporate Deposit Account Types.
  • Knowledge of Treasury Management products, services, core and business online banking platforms.

Required Experience:

  • High School diploma or GED with a minimum of 3 years of banking experience in customer service or treasury management.

Preferred Experience:

  • Bachelor's degree plus experience in working with a variety of Commercial/Corporate businesses such as Commercial Real Estate, Healthcare, Government entities, Commercial and Industrial entities, etc. preferred.
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One press. We do the rest.

  1. A CV for this posting

    Written against Valley National Bank's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Valley National Bank's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Valley National Bank's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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