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Open nowFirst seen 3 days ago

Dudley Ventures IT Associate

Valley National Bank181 open roles

Where
Phoenix, AZ, USA
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Your applicationOpen nowDudley Ventures IT AssociateValley National Bank · Phoenix, AZ, USA

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Valley National Bank's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Valley National Bank postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 3 days ago

Valley National Bank median: 2 days open

The posting

Responsibilities include but are not limited to:

  • Onsite troubleshooting, maintenance, and user support for business-critical software platforms, including Great Plains (our accounting software) and other operational systems.
  • Assisting with the implementation, testing, and ongoing support of IT initiatives and technology projects that improve business efficiency, security, and scalability.
  • Equipment setup, deployment, and lifecycle maintenance for laptops, monitors, and other technology assets.
  • Providing timely onsite technical support for Phoenix-based staff, including issue diagnosis, resolution, and end-user training.
  • Supporting user account administration, access management, and coordination of onboarding and offboarding activities.
  • Partnering with departments across the organization to identify technology needs and implement practical solutions that support business objectives.
  • Assisting with office technology infrastructure, including conference room equipment, printers, network connectivity, and telecommunications systems.
  • Coordinating with third-party vendors and service providers.

Required Skills:

  • Knowledge of desktop, laptop, mobile device, and peripheral support, including hardware and software diagnostics and issue resolution, enterprise software platforms, including accounting and ERP systems and other business-critical applications.
  • Skill in identifying root causes, troubleshooting technical issues, and implementing effective solutions with minimal disruption to operations.
  • Skill in providing responsive, professional onsite support and building positive relationships with users at all organizational levels.
  • Knowledge of user account administration, access provisioning and deprovisioning, permissions management, and identity management processes.
  • Skill in configuring, deploying, maintaining, and tracking laptops, monitors, printers, and other technology assets throughout their lifecycle.
  • Knowledge of networking fundamentals, connectivity troubleshooting, telecommunications systems, and office technology infrastructure.
  • Skill in supporting technology projects through planning, testing, deployment, documentation, and ongoing maintenance activities.
  • Skill in communicating technical concepts to non-technical users, delivering training, and creating clear documentation and instructions.
  • Ability to collaborate effectively with cross-functional teams, stakeholders, vendors, and service providers to support business and technology needs.
  • Ability to manage multiple priorities, support requests, and project deadlines while maintaining strong attention to detail.
  • Ability to quickly learn new technologies, adapt to changing business requirements, and support continuous improvement initiatives.

Required Experience:

  • High School Diploma or GED equivalent and a minimum of 7 years experience in IT Support.
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  1. A CV for this posting

    Written against Valley National Bank's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Valley National Bank's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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  5. Reply with AI

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