Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 21 hours ago

Guest Services Assistant

valorhospitalitygroup-the-medlock-a-radisson-blu-hotel4 open roles

Where
Manchester, United Kingdom
Work mode
On site
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowGuest Services Assistantvalorhospitalitygroup-the-medlock-a-radisson-blu-hotel · Manchester, United Kingdom

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on valorhospitalitygroup-the-medlock-a-radisson-blu-hotel's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 21 hours ago

The posting

Guest Services Assistant – The Medlock at Etihad Campus, Manchester

40 Hours per week / 5 days

At The Medlock, we’re redefining hospitality — refined, genuine and always personal. As a Guest Services Assistant, you’ll be at the heart of the guest experience, supporting the Front Office team to create warm, confident welcomes, smooth departures and thoughtful touches that make every stay feel considered and memorable.

This brand-new 401-key hotel is set to be a game-changer in hospitality, seamlessly integrating with one of the most prestigious entertainment and sporting destinations globally.

The next evolution of the Etihad Campus will see it become a thriving sports and entertainment district, featuring state-of-the-art training facilities, a world class 60,000 seater stadium, and vibrant leisure spaces including the Co-op Live arena. It will become a world-class hub for elite sport, music, and entertainment, attracting visitors from around the world.

The new hotel will sit at the heart of a vibrant and evolving Etihad Campus — an exceptional place for guests, teams, partners and fans to rest, reset and immerse themselves in everything the campus has to offer.

We've opened our doors and we're building a team that's as warm, grounded and full of personality as the city we call home.

What you'll be doing:

Working closely with the Front Office Manager and wider team, you’ll support the smooth running of our Reception and Nights operations, helping to create a warm, welcoming environment where every guest feels recognised, supported and genuinely cared for. You’ll uphold Medlock’s brand standards, contribute to a confident service‑led culture, and take pride in delivering thoughtful, authentic moments at every touchpoint — day and night.

As a Guest Services Assistant, you’ll play an important role in shaping our arrival and departure experience, ensuring service remains consistently polished while bringing the character, warmth and unmistakable spirit of Manchester to every interaction.

You’ll be a key ambassador for The Medlock, bringing our brand to life through the care you show, the details you deliver and the standards you uphold.

Our hotel never stops, and neither does the care behind it. We operate 365 days a year, with shift patterns designed to reflect the rhythm of the business—offering flexibility where possible. Specific hours and working patterns can be discussed at interview.

About you:

  • You bring an effortless warmth to the floor, delivering service that feels natural, personal and never rehearsed
  • You lead with empathy and integrity, communicating clearly, staying composed under pressure and showing up with authenticity
  • You’re genuinely invested in people, nurturing team spirit while building confidence, capability and pride
  • You’re a trusted communicator and team player — grounded, reliable and deeply connected to the character and rhythm of the city
  • You have proven customer service experience within a hotel environment, ideally in a premium, lifestyle or design‑led setting

What's in it for you?

  • Join the opening team for a high-profile launch within one of Manchester’s most exciting developments
  • Be part of a dynamic, fun and engaging team focused on delivering exceptional experiences from day one
  • Work closely with City Football Group, Valor Hospitality and Radisson Hotel Group — benefitting from strong support while retaining local ownership and autonomy within the wider hotel team

What's in it for you?

Look at some of the Rewards and Benefits avaliable at Valor

Fancy Joining Our Team?

We're an equal opportunities employer, and we welcome applications from all suitably qualified candidates, regardless of race, sex, disability, religion or belief, sexual orientation or age. At Valor Hospitality, we actively welcome applications from candidates of all diverse backgrounds.

Every application is carefully reviewed against the relevant skills and experience for the role, and we'll be in touch if you're a good match and have been selected for interview.

If you need any support at any stage of the recruitment process, or reasonable adjustments to help you do your best, please email our team at [email protected].

Please note that employment is subject to proof of eligibility to work in the UK.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against valorhospitalitygroup-the-medlock-a-radisson-blu-hotel's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on valorhospitalitygroup-the-medlock-a-radisson-blu-hotel's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    valorhospitalitygroup-the-medlock-a-radisson-blu-hotel's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.