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Open nowPosted yesterday

Digital Product Manager, Advisor Experience

Vanguard347 open roles

Where
Charlotte NC
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Your applicationOpen nowDigital Product Manager, Advisor ExperienceVanguard · Charlotte NC

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The clock on this job

Early applications get read.

13.8% of postings close within 7 days. Measured by our own scanner across the market. Vanguard postings stay open a median of 17 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.8%7 days
  4. 22.3%14 days
  5. 37.8%30 days
  6. 59.0%60 days
This job: posted yesterday

Vanguard median: 17 days open

The posting

Core Responsibilities

  • Set digital product strategy to deliver on our Vision. Translate our advisor platform vision into clear digital product strategies, priorities, roadmaps, and measurable outcomes.
  • Deliver tangible results. Build a strong track record of execution by ensuring teams move the highest-value opportunities from discovery through development, launch, adoption, measurement, and continuous improvement.
  • Balance strategy with operational leadership. Provide strategic direction for the product portfolio while maintaining consistent operating rhythms, clear accountability, transparent progress, and reliable day-to-day delivery.
  • Lead a portfolio of digital products and capabilities. Direct investment toward the most important advisor and business problems, managing dependencies and trade-offs across a connected product ecosystem.
  • Build an outcome-oriented product culture. Define meaningful objectives and measures of success, and hold teams accountable for advisor, client, and business value rather than output alone.
  • Champion advisor-centered discovery. Develop a deep understanding of advisor workflows, expressed and unexpressed needs, and points of friction. Use research, market insight, data, and experimentation to validate problems and solutions.
  • Lead prioritization and investment decisions. Balance advisor desirability, business viability, technical feasibility, strategic alignment, risk, and expected value when determining priorities.
  • Develop and lead Product Managers. Coach Product Managers in strategy, discovery, prioritization, execution, stakeholder influence, and outcome measurement while setting a high bar for the product management discipline.
  • Create cross-functional alignment. Partner closely with business, engineering, design, data, risk, operations, and other stakeholders to resolve competing priorities and accelerate effective decisions.
  • Influence senior stakeholders. Communicate product strategy, trade-offs, performance, delivery health, and investment needs with clarity, credibility, and an enterprise perspective.
  • Manage product risk and delivery health. Identify and mitigate operational, financial, technology, and execution risks while ensuring products are resilient, supportable, and delivered with appropriate controls.

What Success Looks Like

  • You bring an understanding of the RIA and Broker Dealer marketplace, specifically an understanding of the advisor persona and the day-to-day user journey’s they depend upon.
  • A demonstrated record of leading digital products from strategy through launch, adoption, and measurable value realization.
  • Experience creating and communicating product vision while establishing the operating discipline required for dependable execution.
  • A passion for working in a high-performing, team-based environment where candid collaboration, shared accountability, and continuous improvement are expected.
  • Strong people leadership, with the ability to attract, coach, challenge, and empower Product Managers and cross-functional teams.
  • Excellent judgment in prioritization and trade-off decisions across customer value, business impact, feasibility, risk, and delivery capacity.
  • Executive presence and influence, with the ability to align senior stakeholders around a clear direction and convert ambiguity into focused action.
  • What Success Looks Like
  • Advisors experience a more cohesive and intuitive platform, with less friction and simpler completion of important tasks.
  • Advisors view Vanguard’s advisor facing platform as a trusted partner to help them improve client outcomes, grow their business and use their time effectively.
  • Product strategy is clear, understood, and translated into focused roadmaps and investment decisions.
  • Teams deliver consistently and reliably, with transparent commitments, strong execution discipline, and measurable outcomes.
  • Product Managers deeply understand their users, pursue validated problems rather than predetermined solutions, and make evidence-based decisions.
  • The organization demonstrates rigorous prioritization, effective experimentation, accountability for value delivery, and an enterprise mindset.
  • Cross-functional partners operate as one team, resolving dependencies and trade-offs quickly while maintaining a high standard for quality and risk management.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

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