Cost Revenue Analyst

Vapi (/ˈVɑːpi/):

- Voice AI that resolves, not transfers

- Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life

- Trusted by 1 million developers building the future of voice agents

- Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised

- Try talking to Vapi now! https://vapi.ai/

Cost Revenue Analyst

VAPI (/ˈVⱭːPI/):

- Voice AI that resolves, not transfers

- Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life

- Trusted by 1 million developers building the future of voice agents

- Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised

TRY TALKING TO VAPI NOW! https://vapi.ai/

WHY WE’RE HIRING

You'll own cost-of-revenue analysis end to end - helping us understand and improve gross margin and unit economics across our usage-based infrastructure.

WHAT YOU'LL DO

30 Days: Foundation & Discovery

- Track and analyze COGS / cost of revenue and gross margin: Gain a comprehensive understanding of current margin profiles.

- Analyze cloud / infrastructure / inference / telephony costs: Deconstruct the primary cost drivers to identify trends, outliers, and initial areas for investigation.

60 Days: Building & Collaboration

- Build cost-per-minute and cost-per-call models and unit economics: Develop granular models that link infrastructure consumption directly to revenue-generating activity.

- Partner with Engineering on infrastructure cost optimization: Collaborate on actionable improvements to lower unit costs based on the data models built in the previous month.

90 Days: Strategy & Forecasting

- Forecast COGS in the operating plan: Apply historical data and efficiency learnings to create accurate, reliable future cost projections.

- Support gross margin reporting and variance analysis for leadership: Provide executive visibility into margin performance, explaining drivers of variance to inform strategic business decisions.

WHO YOU ARE

- 4–8 years in FP&A or cost / financial analysis

- Comfort with unit economics and analyzing cloud / infrastructure costs

- Strong Excel / financial modeling skills

- High attention to detail and comfort working cross-functionally

- Experience at an infrastructure-heavy or usage-based company a nice to have

- Familiarity with cloud cost tooling and data / BI tools a nice to have

WHY VAPI:

- Generational impact: Build the human interface for every business

- Ownership culture: 70% of the company are previous founders

- Kind team: The founders, Jordan and Nikhil, are Canadians

- Tier-1 Investors: YC, KP seed, Bessemer Series A

WHAT WE OFFER:

- Real stake: We offer a competitive salary and excellent equity ownership

- Comprehensive health coverage: medical, dental, and vision plans

- Team love: We love hanging out, and we do quarterly off sites

- Flexible time off: take what you need

- More: catered meals, transportation, gym, and a $10k annual L&D budget

- Salary Range: $165,000 - $185,000

Vapi is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive team.