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Open nowFirst seen 29 hours ago

AUTO Service BDC Customer Care Specialist

varachevrolet7 open roles

Where
San Antonio, TX
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Your applicationOpen nowAUTO Service BDC Customer Care Specialistvarachevrolet · San Antonio, TX

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  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: first seen 29 hours ago

The posting

Service Business Development Coordinator

Location: Vara Chevrolet (IH-35 South, San Antonio TX 78224)

Schedule: Full-Time | 5-day work week with alternating Saturdays | Closed Sundays

About the Role

Vara Chevrolet is growing, and we are looking for a Service Business Development Coordinator to be the welcoming voice of our service department. If you have a positive, "can-do" attitude and love helping people, we want to hear from you!

Key Responsibilities

  • Customer Communication: Answer incoming service calls, schedule appointments, and provide timely status updates.
  • Inquiry Management: Monitor and respond to customer inquiries across BDC tools, automated systems, and email.
  • Outbound Outreach: Contact past and current customers regarding factory recalls and recommended maintenance.
  • Service Follow-Ups: Re-engage customers who previously declined services, recalls, or special-order parts.
  • Administrative Support: Create internal repair orders and manage loaner vehicle services.
  • Other tasks assigned by manager.

Qualifications

  • Experience: At least one prior role in customer service.
  • Skills: Excellent communication, strong reliability, and a collaborative, team-first mindset.
  • Education: High school diploma or equivalent.
  • Requirements: Valid driver's license and a positive attitude.
  • Spanish speaker is preferred
  • Dealership experience is preferred

Compensation & Benefits

  • Medical: Company covers 75% of employee medical insurance premiums.
  • Retirement: 401(k) with employer match.
  • Paid Time Off: Major holidays, floating holidays, and a 3-day Easter weekend. Sick leave. 5 days paid vacation after 1 year. 10 days paid vacation after 2 years.
  • Additional Perks: Affordable dental, vision, and supplemental insurance options, plus a flexible schedule.

Vara Chevrolet is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. At-will employer.

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