The posting
The successful candidate will be responsible for evaluating and minimizing the threat of loss to company assets from both internal and external sources. This includes performing audits on all prescribed areas of store operations in order to identify possible procedural and security problems. The auditor is also responsible for conducting interviews with team members in the event that an internal problem is suspected. Key Responsibilities
Perform an annual "field audit" on each store in the region, including auditing all areas of store operations and scoring the store's performance on a Store Audit Checklist. Results of these audits are to be reviewed with the store manager, and a completed report is to be sent to the appropriate district manager, regional manager and the VP of Loss Prevention. In addition, a reply form will be sent to the district manager asking for a detailed plan of action for improvement. Audit each store's monthly quantity by hand changes to determine if the correct categories are being used. Any errors will be corrected, and any persistent procedural problems will be communicated to the store manager and district manager. Review each store's Returns Department Overages/Shortages Reports to determine which discrepancies should be counted as shrinkage and which should not. Report any issues with returns to the relevant district manager. Attend one of each district manager's annual physical inventories to ensure proper procedures are being followed and an accurate count is being obtained. Communicate any problems to the appropriate regional manager and the VP of Loss Prevention. Monitor monthly Excel spreadsheets to identify fraudulent activity from cash refunds, petty cash transactions, gift certificate transactions, price overrides, TM bad checks, credit and charge backs and outside purchases. Conduct a thorough investigation anytime fraudulent or illegal activity is suspected anywhere in the region, including distribution centers. Monitor monthly Cash Over/Short Reports. Identify and address any theft or procedural problems. Monitor the Cash Refund Percentages report to identify those stores with a high percentage of cash refunds on sales. Conduct thorough cash refund reviews on all stores with high refund percentages and refunds on sales. Conduct thorough cash refund reviews on all stores with high refund percentages. Work with team members in your assigned stores to increase awareness of shrinkage issues. Attend regular district-level managers meetings to discuss various shrinkage topics and conduct training on store procedures. Hold training classes on an as-needed basis to ensure store managers know what is expected of them on the annual store audit. Where applicable, conduct semi-annual audits at the local distribution center. These audits include all areas of DC operations, including loss prevention and security. Results of the audit will be covered with DC management, and audit report will be prepared and distributed to the appropriate parties. To evaluate the threat of loss to company assets from both internal and external sources and make specific recommendations for improvement. Conduct non-fraud investigations as required. These investigations may include, but are not limited to, workers' compensation, sexual harassment, workplace violence or drug usage. All other duties as assigned.
Required
High School diploma or equivalent. 2 years’ experience in O'Reilly retail store operations at the manager or assistant manager level. Willingness to learn basic audit, investigative and interview techniques. Excellent verbal and written communication skills. Excellent interpersonal skills. Computer literacy, including ability to efficiently use Microsoft Word and manipulate data in Excel software program. 2 years’ experience in retail store operations at the manager or assistant manager level.
Willingness and ability to travel extensively. Strong work ethic.
What We Offer
Permanent position Competitive salary Dynamic and collaborative work environment Group insurance benefits
