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Open nowFirst seen 3 days ago

Manager - Finance Operations

Veracity Group143 open roles

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Your applicationOpen nowManager - Finance OperationsVeracity Group
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12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

The posting

This person will be responsible for overseeing the operations of Finance and accounting Clients. This role involves leading a finance team working on AUS operations and working closely with senior management to ensure the client quality standards and SLAs are met.

The ideal candidate will have a strong background in process transition and project management of multiple accounts and leadership.

The Role

  • Maintain client relationship and address needs and concerns
  • Capture scope to be offshored and ensure seamless transition of work
  • Identify the right type of resources and conduct assessments
  • Set up team, align responsibilities and ensure smooth integration with onshore team
  • Co-create training program with the client
  • Ensure teams meet KPIs/SLAS and ensure required quality standards are met
  • Ensure timely monthly, quarterly, and year-end closure processes
  • Identify new client servicing opportunities
  • Conduct process reviews and Identify opportunities for process efficiency/automation improvements

The Person

  • Professional qualifications in management preferably with CIMA, ACCA, or CPA.
  • Minimum of 7-10 years of experience in transition and client management roles preferably in finance and accounting sector, with at least 3 years in a managerial position.
  • Proven client servicing experience in a BPO or shared services environment is mandatory.
  • Demonstrated ability to manage financial operations in a multinational or BPO setting.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Strong leadership and team management abilities, with a record of accomplishment of building and developing high-performing teams.
  • Excellent communication in English and interpersonal skills, with the ability to collaborate effectively with senior management and stakeholders.
  • Demonstrate track record in process efficiency/automation projects.
  • Proficiency in financial software systems, accounting standards, tax laws, and regulatory requirements is preferred.

Working Opportunities from Home/office on Australian Calendar.

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