The posting
The Principal Product Manager is a senior individual contributor who owns a strategic product area within Veradigm's clinical product portfolio. Reporting to the Director of Product Management, you will set direction for your area, lead discovery, and make sure your roadmap aligns with business objectives and healthcare regulatory requirements including ONC certification, HIPAA, the Cures Act, and HTI-1. This role has no direct reports. You will lead through influence and raise the bar for product practice across the team.
You will drive cross-functional alignment across Engineering, Design, Sales, Marketing, and Client Services. Clinical workflows cut across the platform, so success depends on working effectively across organizational and product boundaries. In some cases you will build new capabilities with a dedicated engineering team. In other cases you will define requirements and influence roadmaps owned by other product teams across Veradigm. Either way, you are accountable for outcomes, not just output.
We operate under an empowered product team model rooted in SVPG principles. Product managers own the problems, not just the features. Teams are cross-functional and empowered to find the best solutions, and success is measured by business and customer outcomes. This role carries real ownership and requires someone who thrives in that kind of environment.
This a hybrid based position, expectation of 2 days a week onsite
Product Strategy & Execution
• Set product strategy and roadmap for your domain, aligned to business objectives and clinical and regulatory requirements.
• Define and track OKRs for your product area. Own measurable outcomes.
• Own roadmap and backlog prioritization for your area. Drive resolution of cross-team trade-offs.
• Own trade-off decisions that balance new capability, technical health, compliance work, and customer-reported issues.
• Work hands-on across the full product lifecycle, from discovery and requirements through launch and iteration.
• Represent your roadmap and results to senior leadership.
Product Discovery & Customer Insight
• Lead structured discovery including customer interviews, site visits, and usage analysis to validate problems before committing engineering resources.
• Apply SVPG principles in practice: assess value, usability, feasibility, and viability before committing to build.
• Maintain a deep working understanding of your customers, including independent practices, health systems, and the clinical and administrative staff who use the product daily.
• Synthesize competitive and market insight into direction your teams can act on.
Domain & Technical Depth
• Maintain working knowledge of clinical workflows including charting, ordering, e-prescribing, scheduling, and clinical decision support.
• Lead technical feasibility conversations with engineering. Understand EHR architecture, HL7 and FHIR standards, and healthcare data exchange.
• Use analytics tools such as Snowflake, Mixpanel, Power BI, and Gainsight directly to analyze product performance and inform product decisions.
• Hold a high bar for usability, reliability, performance, and security across your products.
Cross-Functional Leadership & Enablement
• Build trusted partnerships with engineering, design, compliance, and customer success leaders.
• Partner with Marketing, Sales, and Support on release readiness so the field is equipped to position and support what you ship.
• Support strategic accounts with expert product input, including customer-facing conversations.
• Identify and clear obstacles to execution. Escalate and resolve resourcing, prioritization, or stakeholder conflicts.
Compliance & Regulatory Awareness
• Ensure your products meet applicable regulatory and compliance standards, including HIPAA, ONC certification, information blocking and interoperability requirements, and Veradigm's internal quality standards.
• Track upcoming regulatory changes, including HTI-1 and Cures Act requirements, and build them into roadmap planning early enough to reduce client risk.
Requirements
Required
• Bachelor's degree in Computer Science, Engineering, Business, Healthcare, or a related field or equivalent experience
• 10+ years in relevant work experience, with a track record of owning a product area end to end
• Experience running product discovery and making evidence-based prioritization decisions
• Hands-on use of AI tools in day to day product work, such as research synthesis, prototyping, competitive analysis, and data exploration, with a track record of raising the baseline for others
• Strong technical background sufficient to review feasibility and architecture trade-offs with engineering
• Experience in an Agile environment
• Familiarity with SVPG or a comparable empowered product team model
Preferred
• Experience mentoring PMs and leading cross-team initiatives without formal authority
• Clinical software experience such as EHR, clinical documentation, or clinical decision support systems
• Familiarity with clinical AI applications such as ambient documentation, coding assistance, or predictive decision support, including the HTI-1 decision support intervention transparency requirements
• Proficiency with SQL and analytics platforms
• Understanding of ONC certification, HIPAA, MACRA/MIPS, and value-based care models
• Experience with FHIR, HL7, or CCD/CDA interoperability standards
Up to 20% Travel is expected
Compensation for this job is subject to market conditions, geographic considerations, the candidate’s unique skills and experience, state and local laws, and budget. Our commitment to pay transparency is a testament to our dedication to creating a fair, equitable, and inclusive workplace. By continuously analyzing market trends, staying abreast of changes in state laws, and making budgetary adjustments accordingly, we strive to ensure that our compensation practices reflect the value we place on our associates’ unique contributions and support their professional growth.
Enhancing Lives and Building Careers
Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work and to further their professional development. Together, we are In the Network. Interested in learning more?
Take a look at our Culture, Benefits, Early Talent Program, and Additional Openings.
Visa Sponsorship is not offered for this position.
At Veradigm, our greatest strength comes from bringing together talented people with diverse perspectives to support the needs of healthcare providers, life science companies, health plans, and the patients they serve. The Veradigm Network is a dynamic, open community of solutions, external partners, and cutting-edge artificial intelligence technologies that provide advanced insights, technology, and data-driven solutions. Veradigm offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.
Veradigm’s policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Veradigm must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.
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