The posting
Position: HR & Office Manager, Singapore and the Philippines
Overview:
As Vero’s HR &Office Manager in Singapore, you will play a pivotal role in ensuring the smooth and efficient function in our office operations. Collaborating closely with various departments and support teams reporting into Vero’s Chief People Officer, with a dotted line to the Managing Director in Singapore and the Philippines, your responsibilities encompass a broad spectrum of administrative, HR and operational support.
Human Resources Management
- Collaborate closely with agency leadership to foster a dynamic performance culture within the organisation
- Oversee the full employee lifecycle, including recruitment coordination, onboarding, employee engagement, performance management and offboarding.
- Manage HR policies, procedures and employee documentation, ensuring consistency across both offices while taking into account local employment requirements.
- Coordinate and manage employment contracts, confirmation letters, salary adjustments, promotions, leave administration and other employee-related documentation.
- Support managers in performance reviews, probation assessments, employee development and performance improvement processes.
- Advise management on HR matters, employee relations and people-related issues, escalating more complex matters where necessary.
- Oversee staff welfare, engagement initiatives, internal communications and activities that contribute to a positive company culture.
- Identifyopportunities to improve HR processes, employee experience and talent retention.
- Support manpower planning and workforce requirements in consultation with management.
Recruitment & Talent Management
- Coordinate recruitment activities across both markets, including job postings, candidate sourcing, interview scheduling and offer management.
- Work closely with hiring managers to understand manpower requirements and recruitment priorities.
- Ensure a smooth and consistent onboarding experience for new employees.
- Maintain an updated overview of headcount, vacancies and recruitment progress.
- Support thedevelopment of employee training and professional development initiatives.
Office & Administration Management
- Oversee theday-to-day administration and operations of the Singapore and Philippines offices.
- Manage office facilities, equipment, supplies, maintenance, insurance and relevant service providers.
- Overseeoffice-related contracts, vendor relationships and procurement.
- Ensure offices arewell-maintained, functional and provide a conducive working environment.
- Manage administrative budgets and monitor office-related expenditure.
- Coordinate business travel arrangements, company events and other administrative requirements where necessary.
- Establish and improve administrative processes to ensure operational efficiency across both offices.
Payroll, Benefits & Compliance Coordination
- Coordinate monthly payroll processing with external payroll providers or internal finance teams, ensuring accuracy and timely processing.
- Administer employee benefits, insurance, medical coverage and other staff entitlements.
- Ensure HR and employment practices comply with applicable employment regulations in Singapore and the Philippines.
- Maintain accurate employee records and ensure proper documentation for statutory requirements.
- Coordinate with external HR, payroll, legal and accounting partners on regulatory and compliance matters.
- Keep management informed of relevant changes in employment legislation and their implications for the business.
Management & Regional Coordination
- Serve as the key coordination point for HR and administrative matters across the Singapore and Philippines offices.
- Provide regular updates to management on headcount, recruitment, employee matters and office operations.
- Work closely with the Managing Director and Regional Chief People Offer to support business and people priorities.
- Identify operational gaps and recommend practical solutions to improve internal processes.
- Ensure that HR and administrative practices are implemented consistently while recognising theoperational differences between both markets.
- Support regional HR initiatives and activities.
Criteria:
- Degree or diploma in Human Resources, Business Administration or a related discipline.
- At least 5–7 years of relevant experience in HR and office administration, preferably in a professional services, consultancy or agency environment.
- Experience managing HR operations across Singapore and/or the Philippines would be an advantage.
- Good working knowledge of Singapore and Philippines employment practices and statutory requirements.
- Experience in recruitment, payroll coordination, performance management and employee relations.
- Strong organisational, administrative and problem-solving skills, with excellent attention to detail.
- Ability to manage multiple priorities and work independently in a fast-paced environment.
- Strong interpersonal and communication skills, with the confidence to engage employees and management at different levels.
- High degree of discretion and professionalism when handling confidential employee and business matters.
- Proficiency in Microsoft Office and HR administration systems.
**This is a hybrid role, with some travel required. You will be reporting to Vero’s Chief People Officer, with a dotted line to the Managing Director of Singapore and the Philippines.
Working at Vero:
You will be a member of a multicultural team of communication specialists spread across the region and brought together by their love for creative and efficient strategies and positive conversations. We pride ourselves in creating workplaces that feel like home, informal, and intensely stimulating.
Other Benefits:
- Unlimited Leave: Your allocated holiday time at Vero will be unlimited. We trust our people to use good judgment when given guidelines for making decisions about taking a holiday, and we know that our teams work better when they can rest and take a proper break from work. Our goal is that everyone takes an average of 15 days (minimum!) per person each year.
- Working days: Monday to Friday, 9:00 am to 6:00 pm (including 1 hour of lunch break). This may be flexible depending on workload and client needs.
- Wellness day off: One paid day per quarter for you to take time off, unplug, and treat yourself with something nice.
About Vero
Vero is an award-winning strategic communications consultancy, advising some of Southeast Asia’s leading brands, corporations, and non-profit organizations.
B Corp certified across all its offices, and a signatory of the CleanCreatives pledge since 2022, Vero adopts a forward-thinking approach to public relations and marketing, striving to enact meaningful change for clients and society at large.
Vero’s team of over 300 PR, social, digital, influence, creative, events, and government relations consultants in Indonesia, Malaysia, the Philippines, Singapore, Thailand, and Vietnam, and its partnership in Myanmar, brings unique perspectives to earned media, prioritizing digital technology, creative storytelling, and stakeholder engagement in championing stories of progress.
Recognised as one of the 100 Top PR Agencies in the World and Asia Agency of the Year by PRovoke Media, and Southeast Asia Champion for Asia-Pacific by Earned First’s Consultancy Performance Index, Vero designs integrated marketing and communications strategies that resonate within and across this vibrant region’s digital ecosystems and fast-growing economies.
