Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 37 days ago

Implementation Specialist II (Must have Energy/Utility background)

VertexOne10 open roles

Where
United States
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowImplementation Specialist II (Must have Energy/Utility background)VertexOne · United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on VertexOne's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 37 days ago

The posting

Overview of Role/Job Purpose:   The Implementation Specialist II will lead our clients through the implementation process of our Solutions to analyze client business needs and translate them into functional and design specifications utilizing solution best practices.   This customer-facing role involves managing multiple projects and relationships, supporting software development and configuration. Key responsibilities include requirements analysis, system design coordination, workshops, testing, training, and maintaining system documentation. The role also involves liaising with project managers and developers to address business and technical gaps   As a specialist in digital & analytics solutions, your primary focus will be on AMI presentment, data analytics, communications, and streamlining call center operations through digitization. You will be responsible for end to end project oversight and serve as the main liaison for clients, facilitating meetings, providing regular status updates and ensuring client satisfaction through clear communication and strong guidance. A solid understanding of the end-to-end utility customer facing and meter-to-cash processes is required as well as successfully deploying highly integrated SaaS solutions.   Essential Duties:

Lead and guide clients through the implementation process taking full ownership of your specialized area from a business and technical perspective. Analyze and model business requirements to create technical requirements. Translate client’s business needs into functional and design specifications. Perform the required research to identify gaps between the business requirements and the current functionality. Develop and review requirements, business processes, and recommendations related to proposed solutions as well as functional and system design specifications. Lead team members and peers by fostering collaboration, clearly communicating ideas and perspectives to senior management, initiating and overseeing projects, managing resources effectively, resolving issues, and ensuring accountability for both personal and team performance. Liaise between clients/users and technology architects/developers to ensure precision and clarity in the documentation of business requirements and technology solutions. Prepare/Review System Functional Specifications and Business and Use Case documentation. Lead High Level Design and Best Practice sessions. Perform Use Case walkthroughs. Develop test cases and perform testing on changes and enhancements. Perform System, Functional and Integration Testing to ensure product quality remains at the highest level, including dealing with workload peaks without compromising quality/standards. Investigate production issues and assist with troubleshooting, re-creating, and resolving those. Support all phases of the Software Development Life Cycle, including requirements analysis, design, construction, testing, implementation, and monitoring. Work with third party vendors during requirements, design and testing phases. Escalate and communicate issues to VertexOne Management or Clients as needed. Work cooperatively in a team environment to meet the goals of the department and of the company. Client on-site meetings during key phases of the project (30% travel)

  Qualifications:  

Utility and/or utility consulting experience and knowledge of Customer Information Systems (CIS) Billing systems or Enterprise Resource Planning Systems is required. 4+ years working experience as a Business Analyst or Implementation Specialist in the Software Development industry, creating detailed Business and Technical documents such as Business Requirements Documents, Design Documents, Functional/Technical Specifications, Interfaces, Web User Interface (UI) and Workflows, Use Cases, User Guides, Defect Analysis Reports etc. Proficiency in SQL (SELECT Statements, Joins, Subqueries, Data filtering and sorting and Data Manipulation) is preferred Understanding software development process and IT project management methodologies (Agile/Waterfall, Hybrid) and relational database principles, data analysis and incident management tools (e.g., Jira). Proficient in common desktop applications (Microsoft Office, Microsoft Visio, etc.). Experience working with AI tools for data analysis, process automation is preferred. Demonstrated experience in business process design and requirements analysis. Knowledge of and experience with Web APIs and Batch Processes is preferred.

Ability to promote and maintain a positive and inclusive work environment with project team members, co-workers, management, and vendors by behaving, collaborating, and communicating in a manner consistent with professional standards.

Skills to identify, communicate, and resolve issues effectively. Strong ability to analyze issues and solve problems effectively. Ability to quickly grasp new concepts and manage change through innovation and flexibility. Ability to meet deadlines, manage multiple projects, and prioritize tasks efficiently. Excellent at multi-tasking while maintaining high standards and productivity. Ability to create and maintain project plans, timelines and milestones Excellent at conflict resolution and handling challenging stakeholder interactions Ability to work well under pressure. Highly self-motivated and proactive.

  Preferred Qualifications:   Personal Attributes:

Customer-centric mindset Project coordination and time management Technical aptitude and attention to detail Cross-functional collaboration Continuous improvement and adaptability Initiative and Ownership Excellent communication skills

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against VertexOne's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on VertexOne's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    VertexOne's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.