The posting
Complimentary Services Attendant
Jacksonville Embassy Suites is looking for a Complimentary Services Attendant to join our growing team!
The Complimentary Services Attendant is responsible for providing high-quality continental breakfast service and evening social hours, maintaining the cleanliness and appearance of the lodge, and servicing meetings in progress. This position requires a friendly, energetic, and professional individual who can deliver exceptional guest service while ensuring all areas are clean, organized, and properly maintained.
Schedule Requirements:
This position requires early morning availability, with shifts beginning as early as 4:30 AM–5:00 AM on most mornings. Flexibility is essential to meet the hotel's operational needs
Benefits:
- Health, vision and dental insurance
- 401(k)
- Vacation and Sick Pay
- Paid Holidays
- Employee Referral Program
- Hotel Discounts for you, your friends and family
- Access to our Talent team to help you reach your career growth goals
- Compensation:
Responsibilities
- Ensures daily breakfast set-up is on schedule and presentable
- Anticipates and intervenes in all incidents of guest dissatisfaction and attempts to satisfy all such guests, within hotel policy and service recovery procedures
- Maintains proper dining experience
- Perform other duties as assigned by management
Qualifications
- High School Diploma or equivalent required OR 1-year related experience or training
- Must be able to read and write in English
- Valid driver’s license preferred
- Basic math skills
- Basic computer skills
- Ability to apply basic concepts of algebra
- Ability to sit or stand for prolonged periods of time
- Must have open availability to include weekends and holidays as needed
EEO Statement
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



