The posting
While a specific degree or background is not required, this role is highly competitive and intended for individuals with established experience. We place greater emphasis on candidates with relevant expertise, such as direct sales and a proven track record in pipeline management, including the use of key metrics.
About The Role:
In this position, you’ll be assisting Veterans and Service Members navigate one of the biggest financial decisions of their lives—buying a home. As a Loan Officer, you're their go-to person from start to finish. You’re not just crunching numbers; you’re educating them about how VA loans work and guiding them through the entire process. Your people skills and ability to communicate really shine here because you’re balancing being super helpful with achieving sales goals. Our marketing team works hard to bring in fresh leads, most of the time, you’re calling people who are already interested rather than cold-calling strangers. It’s demanding, for sure, but there’s something really rewarding about knowing you’re helping someone secure their dream home.
Want a career where your effort truly pays off? In this base plus commission role, Loan Officers can earn over $85K in their first year, grow to approximately $200K+ by year three, and reach over $300K by year five. Earning potential is uncapped, with top performers earning well over $500K.
Here’s a snapshot of what you’d be doing:
- Engaging with borrowers, understanding their goals, and providing expert guidance to ensure they feel informed, confident, and ready to move forward.
- Running their credit through an online system and helping them find the right loan for their situation.
- Walking borrowers through the loan process, explaining everything clearly, and helping them get the right rates and terms.
- Handling all the paperwork and keeping the borrower’s file on track until the loan is officially closed.
- You'll spend much of your day communicating with borrowers by phone, email, and other communication tools. Business calls may be recorded and reviewed using AI-assisted technology to support coaching, quality assurance, compliance, training, and performance evaluation. These technologies may collect, store, and use voiceprints as part of that process.
- And on top of that, you’d be contributing to the team’s success by jumping in wherever you’re needed. Collaboration with internal and external parties is critical to this role.
One important thing—you’d need to be NMLS licensed (but we can help you get that when you start).
About You:
- Challenge Seeking: You demonstrate grit and resilience when navigating challenges, thriving in a fast-paced and agile environment.
- Accomplished Adapter: Flexibility is in your DNA; you readily embrace change and creatively identify solutions to complex problems.
- Efficiency Expert: You're a master of time management and efficiently prioritize your responsibilities to maximize productivity and effectiveness.
- Growth Minded: Driven by success, you welcome feedback and possess a high capacity for learning, leveraging knowledge to enhance performance and development.
- Master Communicator: You excel in communication, both written and verbal, and use your skillset to provide top tier customer service to borrowers and teammates.
- Team Player: You thrive within a collaborative environment while maintaining a positive attitude in high pressure situations to achieve common goals.
- Integrity First: You uphold the highest standard of honesty and transparency in all interactions, always doing what is best for all involved.
About Us:
We’re all about helping Veterans and military families become homeowners. In two short decades, we closed over 500,000 VA Loans and became the #1 VA lender for homebuyers in the nation. But to us, success isn’t measured in numbers. Our success is measured in living our values every day: Be Passionate and Have Fun, Deliver Results with Integrity and Enhance Lives Every Day. We always strive to provide friendly service to military homebuyers and their families. And we always seek to lift up people and communities across the country.
We’re so glad you’re here checking out this opportunity! If this role gets you excited but you’re worried you don’t check every box – don't sweat it. We’re more interested in what you can bring to the team than a perfect checklist. If you’re passionate, driven, and ready to make a difference, we’d love to hear from you. Come as you are, and together we’ll create something amazing.
Interested? Apply Today!
Learn more about Veterans United on Glassdoor and our career site at vu.com/careers
Veterans United Home Loans and its affiliates are Equal Opportunity Employers that consider all qualified applicants regardless of race, color, religion, sex (including pregnancy, transgender status, and sexual orientation), national origin, age (40 or older), disability or genetic information.
