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Open nowFirst seen 3 days ago

Branch Customer Service Representative

Vets Hired787 open roles

Where
Clovis, New Mexico, United States
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Your applicationOpen nowBranch Customer Service RepresentativeVets Hired · Clovis, New Mexico, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Vets Hired's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

The posting

Job Summary

Provides frontline customer service support in a branch setting by assisting customers with inquiries, processing orders, managing communications, and ensuring a positive customer experience. Supports daily operations by coordinating with internal teams and maintaining accurate customer records while delivering professional and empathetic service.

Essential Duties & Responsibilities

  • Answer and manage incoming calls, ensuring proper distribution and follow-up
  • Assist walk-in customers with inquiries and service requests
  • Accurately record and maintain customer information and documentation
  • Process and fulfill orders for delivery or pickup
  • Manage incoming and outgoing communications (calls, faxes, etc.)
  • Coordinate documentation and requirements with external stakeholders
  • Resolve customer issues and complaints in a professional manner
  • Maintain high-quality customer service standards and experience
  • Collaborate with internal teams to ensure smooth operations
  • Stay updated on products, services, and procedures

Minimum Requirements / Skills

  • Strong customer service and communication skills
  • Professional phone etiquette
  • Problem-solving and complaint resolution ability
  • Attention to detail and organizational skills
  • Ability to work in a fast-paced environment
  • Willingness to learn and adapt
  • Reliable and punctual work ethic
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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Vets Hired's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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  5. Reply with AI

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3×

more interviews than doing it yourself with ChatGPT.

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  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

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The numbers game

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