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Open nowFirst seen 4 days ago

Engagement Manager Revenue Cycle

Vets Hired787 open roles

Where
Tarrytown, New York, United States
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Your applicationOpen nowEngagement Manager Revenue CycleVets Hired · Tarrytown, New York, United States

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 4 days ago

The posting

Job Summary

The Engagement Manager supports operational functions related to appointment scheduling, provider template design, financial clearance, and front-end revenue cycle activities. This role works closely with clinical departments to improve workflow efficiency, standardize processes, and enhance patient access and financial performance. The position serves as a liaison between operational and clinical teams, helping identify revenue opportunities, optimize scheduling and financial processes, and support patient-centered service delivery.

Essential Duties & Responsibilities

  • Manage revenue cycle operations for assigned clinical departments, including registration, charge capture, charge reconciliation, denials management, and write-offs.
  • Identify revenue improvement opportunities and support implementation of operational solutions.
  • Prepare and present monthly operational and financial reports, including budget performance, accounts receivable metrics, denial trends, charge lag, and provider productivity.
  • Analyze accounts receivable reports to identify denial patterns and process improvement opportunities.
  • Assist with revenue forecasting, budget development, and financial analysis for clinical departments and new service initiatives.
  • Develop financial models and revenue projections for expansion projects and new clinical programs.
  • Monitor provider productivity metrics and patient access performance indicators such as appointment availability, cancellations, and no-show trends.
  • Make recommendations to improve provider scheduling templates and patient access workflows.
  • Respond to patient billing concerns and coordinate issue resolution with operational and clinical leadership.
  • Collaborate with analytics, finance, strategic planning, and clinical teams to support operational goals.
  • Maintain strong working relationships with department leadership and stakeholders.
  • Utilize reporting tools and systems to analyze workflow performance and operational efficiency.

Minimum Requirements / Skills

  • Bachelor's Degree required; Master's Degree preferred.
  • Minimum 5 years of experience in access templates, analytics, scheduling operations, or revenue cycle functions.
  • Strong understanding of healthcare operations and patient access workflows.
  • Experience with revenue cycle processes including scheduling, financial clearance, prior authorizations, or patient access operations.
  • Advanced proficiency in Microsoft Excel, Word, PowerPoint, and Access.
  • Experience with EPIC preferred.
  • Strong analytical, reporting, and problem-solving skills.
  • Excellent communication and presentation abilities.
  • Ability to manage multiple projects and collaborate across departments.
  • Experience supporting clinical departments and operational teams preferred.
  • Strong organizational and workflow optimization skills.
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