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Open nowFirst seen 5 days ago

Speciality Waiter for MSC Cruises with Mandarin or Korean or Japanese language

vgroup351 open roles

Where
London, United Kingdom
Work mode
On site
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Your applicationOpen nowSpeciality Waiter for MSC Cruises with Mandarin or Korean or Japanese languagevgroup · London, United Kingdom

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. vgroup postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

vgroup median: 2 days open

The posting

V.Ships Leisure is looking for Specialty Waiter on behalf of MSC Cruises with Mandarin or Korean or Japanese language.

Education/Experience/Qualifications:

Fluency in English (oral and written) and ability to communicate in Mandarin or Korean or Japanese language.

  • As a Specialty Waiter, you will provide an elevated dining experience to our guests, delivering world-class service in one of our specialty restaurants.
  • You will ensure that every meal is an unforgettable culinary journey, catering to the refined tastes and expectations of our guests.
  • With your expertise in premium dining, you will contribute to the smooth operation of the restaurant while upholding the highest service and hospitality standards on board.

Key Responsibilities

  • Ensure food safety compliance
  • To supervise of a specific Station at any food outlet and when assigned.
  • The Speciality Restaurant manager can allocate the crew members also in different outlet.
  • To attend training sessions and meeting when required by your Manager
  • To report any problems and Guest complaints to the Supervisor immediately.
  • To supervise your Assistant Waiter, ensuring he is performing his job correctly, and providing help and encouragement where required.
  • To check your Assistant Waiter on arrival in the Restaurant, to ensure he has showered, shaved, hair neat, no excessive jewellery, is wearing a clean and pressed uniform with nametag
  • To ensure the cleanliness and sanitation of your service station, all tables and chairs, carpet and fixtures.
  • To assist (if required) the Speciality restaurant manager in the operation of Dining Table reservations during embarkation of Guests.
  • To check your Station and Assistant for cleanliness and correct mis-en-place before and after every meal.
  • To be standing at your station when Guests arrive, helping them by pulling out chairs.
  • To always wear your name-badge on and off duty while on board.
  • To ensure Guests are always served promptly, in a friendly manner and with the correct food.
  • To place the napkin, to pull the chair rolls and offer the Menu after Guests are seated.
  • To ensure Guests are never rushed, or made to feel that they are being rushed.
  • To ensure menus are clean before handing to Guests. Advise Supervisors if they are not.
  • To study and understand all menus in all languages.
  • To write the orders on an order pad or Tablet– never on a menu.
  • To explain to Guests the composition of all dishes if required.
  • To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives.
  • To make sure that Guests receive the wine list
  • To handle guest enquiries either by telephone or in person in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.
  • To make table reservations and thereby effectively control and maximize the flow of guests.
  • To provide Guests with basic wine suggestions, promoting special offers and up-selling when possible. Serve the wine according to Dining Standard Procedures.
  • When taking orders, to describe and recommend to Guests the suggested Daily Dishes.
  • To co-ordinate the service with the assistant waiter to ensure Guests are served promptly.
  • To ensure all food is served hot and placed correctly on the plate.
  • To ensure Guests have the correct silverware before each course, and that the correct condiments and sauces are offered with the appropriate food.
  • To serve courses in correct sequence - appetizer, soup, salad, pasta, main course and dessert.
  • To politely ask Guests if they are satisfied with their food, and to immediately advise the
  • Specialty Restaurant Supervisor if the Guest is not happy with any aspect of the food or service.
  • To be at your station when Guests leave the restaurant, and to offer them a courteous farewell. To provide a professional wine service for Guests as explained and trained by the Speciality restaurant manager

Education/Experience/Qualifications:

  • Proven experience as a Specialty Waiter or in a similar fine dining role aboard a cruise ship, a luxury hotel, or an international 5-star resort.
  • Strong knowledge of gourmet cuisine, wine pairings, and premium service etiquette.
  • Fluency in English (oral and written) and at least one other European language.
  • Excellent interpersonal and communication skills, with the ability to provide tailored recommendations to guests.
  • A passion for hospitality and a guest-focused approach, ensuring top-tier service at all times.
  • Ability to work in a dynamic, high-pressure environment while maintaining a polished and professional demeanor.
  • A team player who collaborates with colleagues to deliver seamless and memorable dining experiences.
  • Join our team and take your passion for fine dining to the next level on board one of the world’s most prestigious cruise lines.
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