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Open nowPosted 10 days ago

Teamleader Field Service (m/w/d)

vi2vi | Heer21 open roles

Where
Malsch, Germany
Work mode
On site
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Your applicationOpen nowTeamleader Field Service (m/w/d)vi2vi | Heer · Malsch, Germany
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on vi2vi | Heer's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

13.6% of postings close within 7 days. Measured by our own scanner across the market. vi2vi | Heer postings stay open a median of 35 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.7%3 days
  3. 13.6%7 days
  4. 21.9%14 days
  5. 36.9%30 days
  6. 59.0%60 days
This job: posted 10 days ago

vi2vi | Heer median: 35 days open

The posting

Wir suchen DICH!

DAS MACHST DU

  • Du führst und entwickelst unsere Außendiensttechniker:innen sowie Serviceteams und förderst eine eigenverantwortliche und qualitätsorientierte Arbeitsweise.
  • Du planst und koordinierst Service- und Installationseinsätze und stellst die optimale Ressourcen- und Einsatzplanung sicher.
  • Du sorgst für die Einhaltung technischer Standards, Qualitätsrichtlinien und Sicherheitsvorgaben bei allen Einsätzen.
  • Du arbeitest eng mit Projektleitung, Solution Design, Projektadministration und Customer Care zusammen und bist Ansprechpartner:in bei technischen Rückfragen unserer Kunden.
  • Du analysierst Kennzahlen, überwachst Servicequalität und Fehlerquoten und leitest daraus Optimierungsmaßnahmen ab.
  • Du unterstützt die kontinuierliche Weiterentwicklung unserer Prozesse, führst technische Reviews durch und begleitest die Einarbeitung neuer Mitarbeitender.

DAS KANNST DU

  • Du verfügst über Erfahrung in der Führung technischer Service- oder Außendienstteams.
  • Du bringst ein gutes Verständnis für sicherheitstechnische oder IT-basierte Systeme mit, idealerweise in den Bereichen Videoüberwachung, Zutrittskontrolle oder vergleichbaren Lösungen.
  • Du arbeitest strukturiert, lösungsorientiert und behältst auch in arbeitsintensiven Phasen den Überblick.
  • Du überzeugst durch Kommunikationsstärke, Kundenorientierung und eine motivierende Führungspersönlichkeit.
  • Du kennst Dich mit Qualitätsstandards, Dokumentation und technischen Prozessen aus.
  • Du gehst sicher mit digitalen Tools, ERP-Systemen und gängigen Microsoft-Office-Anwendungen um.
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