The posting
- Supervise daily operational activities to achieve production or service targets and maintain quality standards.
- Allocate tasks and resources to team members, balancing workload and skills to meet demand.
- Monitor performance metrics and prepare routine reports on output, attendance and incidents.
- Lead shift handovers and conduct team briefings to communicate priorities and safety information.
- Provide coaching, training and feedback to staff to improve competence and productivity.
- Identify process bottlenecks and work with stakeholders to recommend practical improvements.
- Ensure compliance with operational policies, health and safety requirements and any regulatory obligations.
- Manage minor disciplinary matters and escalate more serious issues to management as required.
- Support inventory control activities, including stock checks and reporting discrepancies.
- Coordinate with maintenance or support teams to resolve equipment faults and minimise downtime.
- Contribute to planning for peak periods and temporary changes in demand, including rostering.
- Maintain accurate operational records, logs and documentation for audits and reviews.
- Assist in incident investigations by collecting facts, documenting findings and implementing corrective actions.
- Promote a culture of continuous improvement, safety and customer focus within the team.



