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Open nowPosted 23 hours ago

Customer Success Manager til VideoVicer

Video Vicer ApS

Where
København N, Denmark
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Your applicationOpen nowCustomer Success Manager til VideoVicerVideo Vicer ApS · København N, Denmark

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Video Vicer ApS's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: posted 23 hours ago

The posting

📍 Arbejdssted: København (Nannasgade 28, København N) ⏰ Omfang: Fuldtid, 37 timer om ugen 🚀 Start: Hurtigst muligt

Brænder du for at skabe gode kundeoplevelser og opbygge stærke kunderelationer? Er du interesseret i rådgivning og service? Så er det måske dig, vi leder efter!

Om VideoVicer VideoVicer er en iværksætterdrevet virksomhed i kraftig vækst. Vi laver effektive og engagerende instruktionsvideoer til virksomheder i blandt andet byggeri, produktion og logistik.

Vores mål er at bidrage til færre arbejdsulykker og et sikrere arbejdsmiljø gennem tydelige og letforståelige undervisningsvideoer.

Vi er et lille team med en uformel og dynamisk kultur. Vi arbejder tæt sammen og sætter pris på samarbejde, initiativ og engagement.

Om rollen Som Customer Success Manager hos os bliver du det centrale kontaktpunkt for vores kunder, og du spiller en vigtig rolle i at sikre, at de får mest muligt ud af VideoVicer.

Nogle kunder kommer hurtigt i gang og arbejder selvstændigt, mens andre har brug for mere vejledning. Derfor er det afgørende, at du arbejder proaktivt.

Du kommer til at arbejde tæt sammen med et engageret team. Vi kombinerer strategisk tænkning med en praktisk og løsningsorienteret tilgang for at skabe høj kundetilfredshed.

Dine primære arbejdsopgaver

  • Sikre, at vores kunder får en positiv og gnidningsfri oplevelse fra start til slut
  • Have ansvaret for onboarding af nye kunder
  • Holde vores eksisterende kunder opdateret om nye funktioner og muligheder i platformen
  • Arbejde strategisk med at udvikle kunderelationer og forbedre kundernes oplevelse

Vi forestiller os, at du:

  • Har erfaring med kundeservice, rådgivning eller kunderelationer
  • Har let ved at sætte dig ind i kundernes behov og finde gode løsninger
  • Er god til at kommunikere og trives i en rolle med meget kundekontakt
  • Er selvkørende og ansvarsbevidst og arbejder struktureret

Det tilbyder vi

  • Et uformelt og dynamisk arbejdsmiljø, hvor trivsel og arbejdsglæde betyder noget
  • Muligheden for at være en del af en iværksættervirksomhed i vækst
  • En rolle med stort ansvar og mulighed for at præge kundeoplevelsen
  • Frokostordning og pensionsordning
  • Arbejdsplads i København (Nannasgade 28, København N)

Lyder det interessant? Send din ansøgning og dit CV til [email protected]. Vi glæder os til at høre fra dig!

Posting text belongs to the employer. Removal requests: contact us.

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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Video Vicer ApS's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Video Vicer ApS's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Video Vicer ApS's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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3×

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  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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