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Open nowFirst seen 3 days ago

Operational Care Specialist (Air)

Vinarco133 open roles

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Your applicationOpen nowOperational Care Specialist (Air)Vinarco

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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

The posting

Our Client Is a Global Logistics Company.

Position: Operational Care Specialist (Air)

Contract Term: Contract (Renewable) **Under Vinarco

Working: 5 Days/Week

Location: Suvarnabhumi Airport, Bangkok

Start Date: ASAP

Job Summary:

Coordinates air shipment operations to ensure timely, accurate, and compliant delivery, while managing bookings, monitoring shipments, preparing documentation, and supporting service quality and process improvement.

Job Responsibilities

  • Coordinate and execute daily shipment operations to ensure accuracy, timeliness, and compliance with customer requirements
  • Monitor shipment progress, proactively manage deviations, and provide timely updates in operational systems
  • Prepare and verify documentation in accordance with regulatory and company standards
  • Review and clarify shipping instructions, addressing discrepancies related to routing, transit time, or rates
  • Communicate effectively with internal teams, customers, and external partners to ensure smooth operations
  • Collaborate with carriers, gateways, warehouses, and customs teams to resolve issues and ensure service delivery
  • Track and evaluate carrier and partner performance; escalate issues when service commitments are not met
  • Maintain accurate data in systems, including operational and financial information (e.g., costs)
  • Support process improvements, automation initiatives, and system optimization to enhance efficiency
  • Contribute to cost optimization and profitability initiatives
  • Assist in onboarding new customers and ensure smooth transition from Sales to Operations

Qualifications:

  • Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or related field
  • 2 - 3 years of experience in logistics, freight forwarding, or supply chain operations (air freight experience is preferred)
  • Strong understanding of shipment coordination, documentation, and transport processes
  • Good knowledge of air freight regulations and industry standards is an advantage
  • Excellent organizational and time management skills with strong attention to detail
  • Strong communication and coordination skills with both internal and external stakeholders
  • Proficiency in Microsoft Office and logistics/transport management systems
  • Good command of English (both written and spoken)
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