Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 5 days ago

Road Logistics Customer Care & Operations Specialist

Vinarco133 open roles

Where
Bangkok, Bangkok, Thailand
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowRoad Logistics Customer Care & Operations SpecialistVinarco · Bangkok, Bangkok, Thailand

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Vinarco's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Road Logistics Customer Care & Operations Specialist

Location: Singha Complex, Bangkok Employment Type: 1-Year Fixed-Term Contract (under Vinarco) Salary: Up to THB 30,000/month Working Hours: Monday–Friday, 08:30–17:00 Working Arrangement: Flexible working hours + 1 day Work From Home Start Date: ASAP

About the Opportunity

We are looking for a Road Logistics Customer Care & Operations Specialist to join an international logistics organization in Bangkok.

This role is ideal for candidates with experience in Customer Service, Freight Forwarding, Logistics, or Supply Chain Operations who enjoy working closely with customers and managing shipment operations. Candidates with experience in Air or Ocean Freight are also welcome, as prior Road Logistics experience is not mandatory. Training and opportunities to learn the Road Logistics business will be provided.

Key Responsibilities

  • Provide excellent customer service and act as the primary point of contact for customer enquiries and operational concerns.
  • Coordinate and manage end-to-end shipment operations, ensuring shipments are executed smoothly and accurately.
  • Maintain accurate shipment information and operational records in the relevant systems.
  • Coordinate closely with customers, carriers, and internal teams to provide proactive shipment updates and door-to-door visibility.
  • Prepare and provide quotations and pricing solutions for customer rate enquiries in a timely and accurate manner.
  • Support customers with shipment-related enquiries, documentation, and operational issues.
  • Apply knowledge of customs clearance processes and documentation requirements to support smooth import and export operations.
  • Investigate and resolve customer complaints and operational issues, identifying root causes and appropriate corrective actions.
  • Monitor shipment costs, profitability, and commercial performance, highlighting potential cost risks when necessary.
  • Ensure accurate cost allocation, billing, and invoicing.
  • Build and maintain strong, long-term relationships with customers through regular communication and proactive support.
  • Collaborate with internal teams and external partners to improve service quality and operational efficiency.
  • Support continuous improvement initiatives to enhance customer experience and overall operational performance.

Qualifications

  • 2–3+ years of experience in Customer Service, Freight Forwarding, Logistics, Supply Chain, or related operations.
  • Experience in Road, Air, or Ocean Freight is welcome. Candidates from Air or Ocean Freight are encouraged to apply.
  • Previous Road Logistics experience is not mandatory, but candidates should be willing and able to learn Road Logistics operations.
  • Familiarity with customs clearance processes and related documentation.
  • Experience in shipment coordination, customer enquiries, quotations/pricing, billing/invoicing, or handling operational issues will be an advantage.
  • Good command of English, both written and spoken.
  • Strong customer service and communication skills.
  • Detail-oriented with good analytical and problem-solving abilities.
  • Able to manage multiple tasks and coordinate effectively with customers, carriers, and internal stakeholders.
  • Bachelor's degree is preferred but not mandatory.

What We Offer

  • International working environment
  • Opportunity to develop expertise in Road Logistics and Supply Chain Operations
  • Flexible working hours
  • 1 day Work From Home per week
  • Competitive salary of up to THB 30,000/month
  • 1-year fixed-term employment contract
  • Potential opportunity to gain valuable experience with a leading international logistics organization
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Vinarco's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Vinarco's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Vinarco's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.