Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 295 days ago

Service Advisor - St Laurent

vinfast23 open roles

Where
QC - St. Laurent, 9775 Rte Transcanadienne, Saint-Laurent, Quebec, Canada
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowService Advisor - St Laurentvinfast · QC - St. Laurent, 9775 Rte Transcanadienne, Saint-Laurent, Quebec, Canada

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on vinfast's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 295 days ago

The posting

SCOPE OF THE JOB   As a Service Advisor, you will be acting as the interface between VinFast customers and VinFast Technicians, advising and supporting customers through the entire service process, while ensuring the utmost in customer communication and satisfaction. Further, your expertise will be relied upon to support parts and service operations, as may be required.   Interested in growing your career within electric mobility? At VinFast, our organization is poised to expand aggressively across Canada into the years to come. As an employee, you can anticipate advancement opportunities and the potential to fast-track your career in automotive. The salary range for this role is $85,000 - $95,000.  As a Service Advisor, you will quickly solidify your value within our team. Your responsibilities will include:   RESPONSIBILITIES AND TASKS  

Courteously answer phone calls, electronic messages and walk-ins to address any customer concern with the highest level of response and attention to detail, promptly respond to missed phone calls Coordinate customer appointments, allocate working time, and perform final inspection before returning the vehicle to the customer Accurately record issues and data into Dealer Management system (DMS) Advise customers of factory recommended maintenance requirements, outstanding field actions, previously deferred services Arrange and coordinate alternate mobility solutions such as shuttle, rideshare, loaner or rental vehicle  Explain benefits and consequences of performing / declining recommended and required repairs Track estimated completion time, and communicate progress and status updates to customers Follow up with customers on service provided; ensure they are satisfied with the experience, resolve minor customer concerns Coordinate customer mobility solutions, provide customer convenience via vehicle pick up and delivery services Support Service Department in performing daily tasks; increase general productivity of the service center by supporting Parts Leads, Technicians Stage vehicles as needed Other administrative and support functions as needed Comply with VinFast policies, processes and standards Deliver on measured Key Performance Indicators such as Customer Satisfaction Keep up to date in training by completing all VinFast offered training courses

  WHAT YOU BRING  

A minimum of 5 years of Service Advisor experience, EV or luxury experience preferred

High School Diploma/GED or Relevant work experience Computer proficiency in business productivity tools and software: Word, Excel, Outlook Previous experience with SalesForce, or DMS such as CDK and/or Reynolds software an asset Understanding of basic automotive techniques related to repair and servicing of automobiles Professional, dependable, and committed to delivering excellent customer service Detail oriented, highly organized, and able to multi-task effectively Valid Driver’s License, clean driver’s abstract/record Able to stand for 8 hours and must be able to lift up-to 50lbs Flexibility to work retail business hours, including Saturdays and occasional evenings as required

    CHARACTERISTICS & TRAITS  

Passion, drive, ability to work with minimum supervision Attention to detail Strong multi-tasker; effectively handles multiple priorities, organize workload, and meets deadlines Honest, courteous and able to demonstrate strong work ethics Strong interpersonal skills with ability to communicate to customers and VinFast team members Creative problem solver; not afraid to think outside the box, always with customer experience in-mind Exercises sound judgment Flexible and adaptable; able to deal well with modifications and changes to operations Strive for excellence and contributing to the success of the business 

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against vinfast's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on vinfast's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    vinfast's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.