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Open nowPosted 273 days ago

Host, Kassi Beach Pool

Virgin Hotels51 open roles

Where
Las Vegas, NV, USA
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Your applicationOpen nowHost, Kassi Beach PoolVirgin Hotels · Las Vegas, NV, USA
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The clock on this job

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11.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.0%1 day
  2. 4.3%3 days
  3. 11.5%7 days
  4. 18.1%14 days
  5. 35.6%30 days
  6. 44.6%60 days
This job: posted 273 days ago

The posting

YOUR MISSION (The Job Description)

The Host/Hostess responsibilities include greeting guests, providing accurate wait times, and escorting customers to the dining and bar areas. For this role, the Host/Hostess should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure.

THE NITTY-GRITTY (The Essential Job Duties)

  • Welcome guests to the venue
  • Provide accurate wait times and monitor waiting lists
  • Manage reservations
  • Escort customers to assigned dining or bar areas
  • Provide menus and announce Waiter/Waitress's name
  • Greet customers upon their departure
  • Coordinate with wait staff about available seating options
  • Maintain a clean reception area
  • Cater to guests who require extra attention (e.g. children, elderly)
  • Answer incoming calls and address customers' queries
  • Assist wait staff as needed and ensure that items are fully stocked, and equipment is in good working condition
  • Strong knowledge and consistent use of SNHD regulations and standards
  • Must be able to work cooperatively and effectively in a team
  • Consistently maintains clean and safe work area for self and other team members
  • Participate in seamless operation between BOH + FOH staff members ensuring proper service to our guests
  • Ability to communicate clearly in verbal and written English
  • Maintain a clean, hygienic, and organized work environment including stocking of supplies, polishing cutlery/glassware, folding napkins, cleaning menus, sanitizing tables, etc.
  • Explain basic details of food dishes and beverages to guests
  • Perform to high standards of excellence, execution, and cleanliness
  • Always keep your active SNHD Food Handler's card with you while on property
  • Report health and safety incidents and concerns directly to leadership in an accurate and timely manner
  • Contribute to successful SNHD health inspections
  • Monitor and ensure cleanliness of all place settings, tabletops, seats and floor
  • Communicate with cashier and servers for needs and any guest service issues
  • Actively participate in all scheduled required training sessions
  • Other duties as assigned

WHAT IT TAKES (The Qualities We Look For)

  • Strong communication skills, inclusive of spelling and grammar in English
  • Knowledge of health and safety rules in a kitchen
  • A team player with good communication skills
  • Patient with an ability to stay positive under pressure
  • Understanding of restaurant etiquette
  • Experience in managing reservations
  • Demonstrable customer-service skills
  • Excellent communication skills (via phone and in-person)
  • Strong organizational skills with the ability to monitor the entire dining and bar area

MUST HAVE'S

  • Current, legal and unrestricted ability to work in the United States
  • High School education or equivalent
  • Ability to communicate in English clearly and pleasantly with guests management/co-workers, both in person and on the telephone
  • Preferred: Additional foreign language
  • Food Service Handler Card and TABC certification that is currently valid for a minimum of at least 6 months
  • Ability to work a flexible schedule

THE WORKING CONDITIONS

  • Stand for periods of 8-10 hours
  • Communicate clearly in verbal and written English
  • Bend, squat and stretch in areas of limited space to perform cleaning, organization, and other duties
  • Work in an environment that is subject to varying levels of cold, heat, smoke, and sound. Incumbents are at times subject to hazards such as chemicals; proper safety precautions will be taken. This position occasionally works outside and is subject to all weather Proper clothing is provided
  • You may come into contact with pet hair/dander

VALUABLE TRAITS

  • 50% logical / 50% creative / 100% AWESOME
  • Enjoy working with a team and alone as the situation dictates
  • Adaptive, Flexible!
  • Embody "great attitude"
  • Unwavering integrity and endless work ethic
  • Appreciate constructive feedback, as well as graciously providing the same
  • Tenacious and self-motivated

This is not an exhaustive list of duties and conditions. Additional responsibilities may be assigned as necessary by management

*Virgin Hotels celebrates diversity and is proud to be an Equal Opportunity Employer

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