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Open nowPosted 20 hours ago

Security Supervisor

Virgin Hotels53 open roles

Where
Las Vegas, NV, USA
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Your applicationOpen nowSecurity SupervisorVirgin Hotels · Las Vegas, NV, USA
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The clock on this job

Early applications get read.

12.8% of postings close within 7 days. Measured by our own scanner across the market. Virgin Hotels postings stay open a median of 6 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.5%3 days
  3. 12.8%7 days
  4. 20.6%14 days
  5. 35.6%30 days
  6. 58.4%60 days
This job: posted 20 hours ago

Virgin Hotels median: 6 days open

The posting

YOUR MISSION (The Job Description):

The Shift Supervisor will play an important role in supervising the daily activities of the Security Department on the assigned shift and will work closely with Security Manager.

THE NITTY-GRITTY (The Essential Job Duties):

  • Supervise, train, and evaluate security staff to ensure Team Members receive necessary guidance to accomplish established objectives in accordance with departmental standards
  • Ensure proper detainment procedures and detainment techniques are clearly understood and carried out in accordance with civil/criminal laws and company policy and procedures; assist various local, state, and federal authorities in various activities and investigations to ensure that procedures and laws are observed
  • Maintain all current information on cheats, thieves, unhoused, etc. to ensure the protection of company assets, patrons, and Team Members; develops and maintains open communications with law enforcement agencies and security personnel of other casinos to relay security information
  • Resolve guest complaints and ensure that all areas of proper guest service are adhered to
  • Provide support to departmental management in the event of troublesome terminations, thefts, investigations, and procedures as requested
  • Handle all drug testing procedures for reasonable suspicion, assuring that Virgin Hotels Las Vegas maintains its' procedures and liability issues
  • Ensure that all proper procedures for table games department are correctly implemented and maintained, i.e., files, credits, transfers, pit boxes, drops, etc.
  • Performs other duties as assigned

WHAT IT TAKES (The Qualities We Look For)

  • Great team player with the ability to create excellent working relationships across the group. Collaborative approach with all departments
  • Ability to break down barriers and resolve potential conflicts swiftly and effortlessly
  • Strong communication and presentation skills to all levels of management
  • Ability to think outside the box and approach all issues with a completely fresh approach
  • Ability to anticipate needs and over deliver wherever possible
  • Candidates must think on their feet and use their initiative to solve problems and deliver solutions
  • Excellent guest relations, communication, presentation, and organization skills of utmost importance
  • Able to change direction and work on multiple project aspects at once
  • Enthusiastic, passionate, able to inspire and motivate others
  • Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original and personable, and strive to deliver high quality and brilliant guest service
  • Always communicate effectively with guests and all levels of Team Members

MUST HAVE'S

  • Current, legal, and unrestricted ability to work in the United States
  • Valid Nevada driver's license is required. Must provide a Nevada motor vehicle report with no points in the last 12 months and no DUI's or reckless driving charges
  • Ability to obtain a Nevada gaming license required
  • Ability to obtain required safety certifications
  • Basic knowledge of Nevada civil and criminal laws
  • Knowledge and understanding of electronic, video and alarm functions
  • Knowledge and understanding of Nevada laws concerning powers of detainment procedures
  • The skills necessary for effective performance within this position are typically acquired through the completion of a high school education or equivalent, as well as through two years progressive experience in security operations. Supervisory experience preferred

REGULATORY AND COMPLIANCE RESPONSIBILITIES

  • Attend required training sessions offered by Virgin Hotels Las Vegas
  • Perform the duties described in compliance with local laws and regulations
  • Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco
  • Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the Team Member's department.
  • Consult internal control procedures and policy manuals for guidance
  • Report illegal activity to the appropriate levels of management

THE WORKING CONDITIONS

  • Spend majority of the shift on the casino floor and hotel property
  • Standing and walking for the entire shift. Proper footwear is required
  • Work in an environment that is subject to varying levels of cold, heat, smoke, light (including flashing lights), and sound. Exposure to varying weather conditions. Proper protection provided
  • Read and write legible reports in English
  • Identify and quickly respond to potential problems and conflicts and defend self and others in combative situations
  • Lift up to 60 pounds, and push and pull drop boxes and money carts weighing up to 200 pounds without assistance
  • Able to assist sick or injured guests and Team Members
  • Must be able to work in a fast-paced, busy, and somewhat stressful environment, and maintain physical stamina and mental attitude while dealing effectively with guests, management, team members, and outside contacts
  • Must be able to touch and handle supplies in a safe and non-hazardous manner, maintaining proper hygiene, cleanliness, and disposal methods

VALUABLE TRAITS

  • 50% logical / 50% creative / 100% AWESOME
  • Enjoy working with a team and alone as the situation dictates
  • Adaptive, Flexible!
  • Embody "great attitude"
  • Unwavering integrity and endless work ethic
  • Appreciate constructive feedback, as well as graciously providing the same
  • Tenacious and self-motivated

This is not an exhaustive list of duties, responsibilities, and conditions.

*Virgin Hotels celebrates diversity and is proud to be an Equal Opportunity Employer*

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