The posting
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.
Visa will accept applications for this role until at least 10-31-2026
Job Description
Overview:
The Director, Consumer Product Growth & Strategy is responsible for accelerating the global adoption, engagement, and growth of Visa's Secure Remote Commerce (SRC) platform and Click to Pay solutions. This leader will help shape and execute growth strategies that expand consumer usage, strengthen ecosystem participation, and improve digital checkout experiences across markets.
Working across Product, Technology, Marketing, Sales, Data Science, Issuers, Merchants, Wallets, and Fintech partners, this role focuses on understanding consumer behavior, identifying growth opportunities, reducing friction, and improving adoption and conversion. The ideal candidate has a proven track record building and scaling consumer products from zero-to-one and driving measurable growth in digital consumer experiences.
Key Responsibilities:
- Develop and execute growth strategies that accelerate global adoption and usage of SRC and Click to Pay.
- Identify consumer pain points, unmet needs, and market opportunities that drive engagement and growth.
- Partner with product and regional teams to develop and scale consumer experiences that increase adoption, preference, and transaction volume.
- Drive consumer acquisition, activation, retention, and repeat usage through data-driven growth initiatives and experimentation.
- Improve checkout conversion by reducing friction and delivering seamless, trusted payment experiences.
- Partner across Product, Technology, Marketing, Sales, and Regional teams to execute growth initiatives and accelerate ecosystem adoption.
- Define, monitor, and analyze key growth metrics including enrollment, recognition, conversion, engagement, retention, and transaction growth.
- Leverage consumer insights, market intelligence, AI, and experimentation to identify opportunities and improve growth outcomes.
- Lead cross-functional initiatives and influence stakeholders to deliver against growth objectives and strategic priorities.
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.
Qualifications
Basic Qualifications:
- 10 or more years of work experience with a bachelor’s degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD
Preferred Qualifications:
- 12 or more years of work experience with a bachelor’s degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
- Proven experience building and scaling consumer products from zero-to-one and beyond.
- Strong background in consumer product growth, product strategy, digital commerce, fintech, or consumer technology.
- Demonstrated success driving user adoption, engagement, and behavioral change at scale.
- Creative and customer-obsessed mindset with a passion for developing innovative consumer experiences.
- Experience using consumer insights, experimentation, and data-driven decision making to unlock growth opportunities.
- Strong strategic thinking and problem-solving skills with the ability to translate market opportunities into actionable plans.
- Proven ability to influence across Product, Technology, Marketing, Analytics, and commercial teams.
- Experience working in fast-paced, highly cross-functional organizations.
Information for US Applicants
For roles located in the US, the estimated salary range for this position is $203,800.00 to $ 326,100.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
Work Hours
Varies upon the needs of the department.
Travel Requirements
This position requires travel 5-10% of the time.
Mental/Physical Requirements
This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer
Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.
