The posting
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.
Job Description
Job Summary
The Senior Manager, Project Management—Visa Social Studio is a member of
Visa’s Creative Studio team and reports to the Director of Project Management and Creative Operations. This role leads the end-to-end planning and delivery of high-impact social content, creator activations, and integrated campaigns that bring Visa’s brand positioning and voice to life across global platforms.
Combining project management discipline with social and creative fluency, this hands-on leader brings structure, clarity, and momentum to complex creative environments. The role partners closely with Strategy, Creative, Production, Brand, Media, Sponsorship, Legal, Creator Partnerships, regional teams, and external agencies to deliver work on time, within scope, and to high standards of quality, brand integrity, platform readiness, and compliance.
Essential Functions
- Lead end-to-end project management for social-first content, tentpole campaigns, sponsorship programs, reactive opportunities, and always-on work from intake and briefing through launch and closeout.
- Translate strategic and creative objectives into integrated project plans, schedules, milestones, budgets, resource plans, task assignments, approval pathways, and delivery requirements.
- Establish clear ownership, decision rights, dependencies, and success criteria at kickoff; maintain accurate plans and documentation in designated project management platforms.
- Coordinate cross-functional teams and external partners, facilitate productive working sessions, resolve blockers, and ensure stakeholders remain aligned throughout the project lifecycle.
- Manage creative, brand, legal, regulatory, rights, talent, and partner reviews; document feedback and decisions and drive timely resolution of open issues.
- Monitor scope, schedule, resources, budget, quality, and risk across multiple concurrent workstreams; escalate decisions and recommend mitigation plans when needed.
- Provide concise status reporting, executive-ready updates, decision logs, and action tracking that clearly communicate progress, risks, dependencies, owners, and deadlines.
- Partner with internal teams and agencies to maintain organized repositories, naming conventions, permissions, and asset-management practices in tools such as Wrike and SharePoint.
- Identify opportunities to streamline intake, planning, approvals, and delivery; implement scalable templates, governance, operating rhythms, and performance measures.
- Coach partners on social asset workflows and project management expectations, foster accountability, and model collaborative, solutions-oriented leadership.
This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.
Qualifications
Basic Qualifications
- 8 or more years of relevant work experience with a bachelor’s degree, or at least 5 years of relevant work experience with an advanced degree (for example, master’s, MBA, JD, or MD), or at least 2 years of relevant work experience with a PhD.
- Demonstrated experience leading complex project or program delivery in social media, creative production, content operations, or a related field.
Preferred Qualifications
- 9 or more years of relevant work experience with a bachelor’s degree, 7 or more years with an advanced degree, or 3 or more years with a PhD.
- Proven success managing large-scale, high-profile social content, campaigns, and productions for a global brand, agency, or creator-focused organization.
- Strong command of cross-functional creative development, strategy, production, media, distribution, legal and compliance, sponsorship, and creator partnership processes.
- Fluency in social deliverables, specifications, review requirements, and publishing workflows for Instagram, TikTok, YouTube, X, and emerging platforms across organic and paid media.
- Experience managing agency and vendor relationships, scopes of work, budgets, resourcing, and delivery expectations.
- Advanced proficiency with project management and collaboration tools such as Wrike, Workfront, Asana, Notion, Microsoft Project, and SharePoint.
- Ability to synthesize complex information, make sound recommendations, and influence cross-functional partners and senior leaders without direct authority.
- Excellent written, verbal, facilitation, and presentation skills, including the ability to tailor communication for working teams and executives.
- Highly organized, resourceful, and detail-oriented, with sound judgment and the ability to prioritize competing demands in a fast-paced, ambiguous environment.
- Collaborative, inclusive, and team-oriented leadership style with a bias for action, continuous improvement, and measurable outcomes.
Information for US Applicants
For roles located in the US, the estimated salary range for this position is $138,600.00 to $ 222,300.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
Work Hours
Varies upon the needs of the department.
Travel Requirements
This position requires travel 5-10% of the time.
Mental/Physical Requirements
This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer
Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.
