The posting
Job description
- Location: Sheffield HQ
- Hours: 8:30am – 5:30pm, Monday to Friday (with the occasional Saturday shift)
- Start Date: ASAP
- Contract Type: Temporary (full-time) 4 months
- Reporting to: Service Delivery Team Leader
About the Role Are you a customer service superstar with a knack for solving problems and keeping things running smoothly? We’re on the lookout for an enthusiastic Service Delivery Temp to join our friendly team at Vivedia HQ in Sheffield! As part of our dynamic Service Delivery team, you’ll play a key role in ensuring our clients get the best possible service — every single time. No two days are the same, and you’ll get to flex a variety of skills throughout your day (not literally running around the office — but you’ll be moving between tasks and systems like a pro!).
What You’ll Be Doing
- Delivering first-class customer service — whether over the phone or via email
- Using your computer skills to keep things organised and efficient
- Communicating clearly and confidently with customers and colleagues alike
- Adapting quickly to new challenges and tasks in our fast-paced, ever-changing environment
- Maintaining exceptional attention to detail while keeping up your high-quality work
Who We’re Looking For
You’ll be perfect for this role if you have:
- Strong customer service experience (face-to-face or over the phone)
- Solid PC skills — you know your way around modern systems and software
- Excellent communication — you’re clear, friendly, and professional
- We’re all about collaboration, positivity, and getting the job done right
Why You’ll Love Working with Us
At Vivedia, we believe work should be enjoyable and rewarding. You’ll join a supportive team that values your contributions, celebrates success, and helps you grow your skills along the way. If you’re someone who thrives in a varied, fast-moving environment and loves helping people, we’d love to hear from you!
Ready to jump in?
Apply now and be part of something brilliant this November at Vivedia!



