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Open nowPosted 332 days ago

Customer Support Executive - Karad, Satara (Remote)

vmedulife Software5 open roles

Where
Pune, India, Remote
Work mode
Remote
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Your applicationOpen nowCustomer Support Executive - Karad, Satara (Remote)vmedulife Software · Pune, India, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on vmedulife Software's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 332 days ago

The posting

About vmedulife Software

vmedulife Software is providing integrated cloud LMS software used by millions of users. We have built great software and excellent client services.

Now for further achievements, we are looking for more team members who are self-driven, skilled, and excited to join the vmedulife team soon. Come to work in a growing company that offers great benefits with opportunities to advance and learn.

We are looking for an experienced Executive to be responsible for engaging with key clients by building and preserving trusting relationships. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.

Roles and Responsibilities

  • Build and maintain a business relationship with clients by providing prompt and accurate service to promote customer loyalty.
  • Provide client support and handle client communications effectively via. Onsite location Karad (Satara).
  • Ensure that client requests are handled timely and accurately.
  • Calling the client professionally regularly for feedback on our service.
  • Pre-Sales Demo for prospective enquirers

Requirements:

  • 1 to 3 yrs experience candidates (Any Graduate)
  • Ready to travel Onsite (Karad)
  • Strong communication skills are accompanied by excellent listening skills and patience to have smooth interactions with customers on call.
  • Hindi and English Communication Skills are mandatory.
  • Knowledge of customer service principles and practices.
  • Maintains composure and patience with customers.
  • A strong sense of professionalism and discretion is required.
  • Be familiar and should have a working knowledge of excel, word.

Work Location:

Karad, Satara

Benefits:

Employee Provident Fund and ESIC

Medical Insurance

Note:

Designation and CTC will be as per market standards and based on your total experience in the IT industry.

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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on vmedulife Software's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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