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Open nowPosted today

Remittance Product Support Advisor

Vodafone Qatar3 open roles

Where
Doha, Qatar
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Your applicationOpen nowRemittance Product Support AdvisorVodafone Qatar · Doha, Qatar

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Vodafone Qatar's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.9% of postings close within 7 days. Measured by our own scanner across the market. Vodafone Qatar postings stay open a median of 13 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.9%7 days
  4. 22.4%14 days
  5. 38.1%30 days
  6. 59.0%60 days
This job: posted today

Vodafone Qatar median: 13 days open

The posting

Job Description

Key accountabilities and decision ownership:

• Monitor daily remittance transactions and ensure smooth processing across all remittance corridors • Investigate and resolve transaction failures, delays, reconciliation issues, and customer escalations within agreed SLAs. • Coordinate with internal teams, technology vendors, and remittance partners for incident resolution and service improvements. • Perform operational reconciliation, refund management, settlement validation, and reporting activities. • Monitor partner and service performance, identify trends, and recommend corrective actions to improve transaction success rates. • Support product enhancements, testing, UAT activities, and deployment validation for new features and change requests. • Ensure adherence to compliance, AML, KYC, audit, and regulatory requirements related to remittance services. • Maintain process documentation, operational procedures, and knowledge repositories. • Perform root cause analysis on recurring customer issues and recommend corrective actions to improve customer experience and reduce repeat escalations. • Perform any additional project, task or activities assigned/delegated by the Line Manager.

knowledge and experience:

• 0-4 years of experience in remittance, payments, banking operations, fintech, or digital financial services. • Knowledge of cross-border remittance processes, settlement, reconciliation, and partner integrations. • Experience in investigating transaction failures and coordinating issue resolution with multiple stakeholders. • Familiarity with AML, KYC, regulatory, and compliance requirements within financial services. • Strong analytical, reporting, and problem-solving skills with experience using operational and management reports. Budget owned: NA

Qualifications

Bachelor's Degree or Diploma in Business Administration, Finance, Information Technology, or related field.

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Vodafone Qatar's form

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  4. Every reply, sorted

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