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Open nowPosted 8 hours ago

Auditor de Garantia PL II

Volkswagen Group Services South America

Where
São Paulo, Brazil
Work mode
Hybrid
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Your applicationOpen nowAuditor de Garantia PL IIVolkswagen Group Services South America · São Paulo, Brazil
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Share of postings closed within
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  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: posted 8 hours ago

The posting

A Volkswagen Group Services, empresa do Grupo Volkswagen, atua globalmente oferecendo serviços especializados nas áreas de logística, tecnologia, engenharia, qualidade, recursos humanos e serviços administrativos para as empresas do Grupo.Desde 2023, expandimos nossa atuação para a América do Sul, com sede no Brasil, fortalecendo nossa presença regional e ampliando continuamente nosso time. Estamos em busca de um(a) Auditor de Garantia Jr para atuar no acompanhamento e suporte às análises de garantias internas conduzidas pelo time de garantia, assegurando a conformidade dos processos, a qualidade das avaliações e o cumprimento dos padrões estabelecidos.

Responsabilidades e atribuiçõesRealizar planejamento e agendamentos para auditorias nas concessionárias. Elaborar análise preparatória e plano de auditoria conforme indicadores de Performance de Garantia, Resultados de Auditorias anteriores e Plano de ações anteriores. Analisar Processos de Garantia e Cortesia apresentados pelas concessionárias. Auditar usuários do sistema SAGA 2.0 do concessionário. Realizar reuniões técnicas conforme necessidade. Analisar documentação técnica e de cobrança dos processos de garantia (OS, DISS, Requisição de Peça, Histórico de Serviço, Nota Fiscal de Peça/Serviço/Locadoras, Laudos técnicos de serviços, registros de funcionários, registros de horas do ATC, controle de portaria, e demais documentos complementares quando necessário. Efetivar e controlar débitos das auditorias. Elaborar e atualizar periodicamente os manuais de Auditoria de Garantia. Requisitos e qualificaçõesFormação em Administração, Contabilidade, Economia, Engenharia ou áreas correlatas.CNH ativa.Experiência prévia no setor automotivo, preferencialmente com rotinas de garantia.Conhecimento avançado no Pacote Office, especialmente Excel (análises, tabelas dinâmicas, fórmulas) e PowerPoint (elaboração de apresentações executivas).Capacidade de análise de dados e interpretação de indicadores.Conhecimento em Power BI.Familiaridade com processos de auditoria, compliance ou gestão de garantia. Inglês desejável.Pensamento analítico e atenção a detalhes; Organização e capacidade de gerenciar prazos e prioridades; Boa comunicação verbal e escrita.Perfil crítico e senso de responsabilidade; Proatividade e capacidade de trabalhar de forma autônoma; Habilidade para relacionamento interpessoal e trabalho em equipe.Ética e confidencialidade no tratamento de informações. Informações adicionaisCondições:Contratação CLT.Local de atuação: Campo/Externo – Atendimento em âmbito nacional, com viagens conforme demanda.Benefícios:• Vale Alimentação• Vale Refeição• Plano de Saúde Sulamerica• Plano Odontológico Sulamerica •

SESC• Seguro de Vida• Auxílio Creche• Programa de Bem-Estar (Wellhub/Gympass, Conexa e Psicologia Viva)• Previdência Privada• PLR• Parceria para descontos em farmácias

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