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Open nowFirst seen 3 hours ago

Automotive Service Advisor

volkswagenofcorpuschristiparentaccount16 open roles

Where
Corpus Christi, TX
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Your applicationOpen nowAutomotive Service Advisorvolkswagenofcorpuschristiparentaccount · Corpus Christi, TX

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The clock on this job

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8.2% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.8%1 day
  2. 3.8%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.2%30 days
This job: first seen 3 hours ago

The posting

Volkswagen of Corpus Christi is a family-owned and operated dealership that has served the Coastal Bend for more than 16 years. We are hiring a Service Advisor who is organized, self-disciplined, self-motivated, and able to manage a busy workload.

Automotive experience is helpful but not required—we will train the right person. Candidates must have prior sales, retail, and/or customer service experience and be comfortable explaining service recommendations to customers.

Responsibilities

  • Greet customers and discuss their vehicle concerns
  • Accurately document customer concerns and prepare repair orders
  • Review technician inspections, estimates, and repair timelines
  • Explain recommended maintenance and repairs clearly
  • Help customers understand their options and make informed decisions
  • Obtain authorization before additional work is performed
  • Keep customers updated throughout the repair process
  • Coordinate with technicians, parts personnel, and service management
  • Follow up with customers and help resolve concerns
  • Maintain accurate records and close repair orders promptly
  • Manage multiple customers, repair orders, calls, texts, and deadlines throughout the day

What We’re Looking For

  • Previous sales, retail, and/or customer service experience
  • Highly organized and able to prioritize without constant supervision
  • Self-disciplined, self-motivated, and accountable
  • Able to work in a fast-paced environment while being pulled in multiple directions
  • Strong follow-through and attention to detail
  • Clear, professional communication skills
  • Comfortable explaining options and making service recommendations
  • Able to remain calm and professional under pressure
  • Comfortable using computers, texting, and email
  • Willing to learn automotive maintenance, repairs, and Volkswagen processes
  • Valid driver’s license and acceptable driving record
  • Available to work Saturdays as scheduled

Experience in automotive service, retail, hospitality, restaurants, insurance, wireless sales, or another fast-paced customer-facing position can be a good fit for this role.

We offer hands-on training, competitive performance-based pay, benefits for eligible employees, and an opportunity to build a long-term career in the automotive industry.

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