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Open nowFirst seen 4 days ago

Front desk Officer / Receptionist

Volt Management Services Limited151 open roles

Where
Nairobi, Kenya
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Your applicationOpen nowFront desk Officer / ReceptionistVolt Management Services Limited · Nairobi, Kenya

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Volt Management Services Limited's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

Job Title: Front Desk Officer / Receptionist

Location: Kenya

Department: Administration / Client Experience

Reports To: Office Manager / Operations Manager

Budget 30k – 35k

Job Purpose

The Front Desk Officer is the first point of contact for clients, partners, and visitors. In a branding company, this role is critical in creating a strong first impression, supporting client experience, and ensuring smooth office operations while upholding the company's brand image and values.

Key Responsibilities

Front Office & Client Experience

  • Welcome and attend to clients, visitors, and suppliers in a warm, professional, and brand-aligned manner
  • Manage incoming calls, emails, and walk-in inquiries, directing them appropriately
  • Maintain the reception area to reflect the company's brand standards and aesthetics
  • Schedule and confirm client meetings, ensuring meeting rooms are prepared

Administrative Support

  • Receive, register, and distribute incoming mail, documents, and courier packages
  • Maintain front desk records, visitor logs, and appointment schedules
  • Assist with filing, data entry, and basic office documentation
  • Support the operations and creative teams with administrative tasks when required

Office Coordination

  • Liaise with suppliers, couriers, and service providers
  • Monitor and report on office supplies and stationery needs
  • Assist in coordinating internal meetings, events, and client presentations

Brand Representation

  • Uphold and communicate the company's brand values, tone, and professionalism at all times
  • Ensure consistency in client interaction aligned with the company's brand positioning
  • Handle client inquiries and concerns politely and escalate when necessary

Key Skills & Competencies

  • Excellent verbal and written communication skills
  • Strong interpersonal and customer service skills
  • Professional appearance and demeanour
  • High level of organization, proactive and attention to detail
  • Ability to multitask and work in a fast-paced, creative environment
  • Basic computer proficiency (MS Office, email, scheduling tools)

Qualifications & Experience

  • Diploma or Certificate in Business Administration, Front Office Management, Public Relations, or related field
  • At least 1–2 years' experience in a receptionist or front office role (experience in a creative or corporate environment is an added advantage)
  • Familiarity with office equipment (telephone systems, printers, scanners)
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  1. A CV for this posting

    Written against Volt Management Services Limited's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Volt Management Services Limited's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Volt Management Services Limited's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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