The posting
ABOUT VOLTA
Volta is the category-defining, fully vertically integrated AI infrastructure platform – from capital to clusters to software, under a founder-led enterprise. Our mission is The Utility of Compute™: AI infrastructure as dependable and available as electricity, for every organization that needs it. Launched with a $10B strategic partnership with one of the leading frontier AI labs, a Series A led by Andreessen Horowitz, and a $5B AI Infrastructure Fund, Volta is building the infrastructure layer of the AI era from the ground up. We are 100+ people across London, Palo Alto, and New York, with rapid growth expectations to hundreds.
About The Role
Volta is building AI factories across Europe and North America. The Data Center Manager runs our AI factory in Tydal, Norway, and is accountable for its safety, security, uptime, reliability and efficient operation. The role reports to the Regional Director of Operations and leads the on-site operations team, including the Critical Facility Manager and the IT Infrastructure Manager. You own the site's critical facility infrastructure across power and cooling, oversee the deployment and maintenance of IT infrastructure, make sure customer SLAs are consistently met and hold vendors and contractors to account. You are the main on-site contact for customers, auditors and suppliers, and you drive continuous improvement in site processes, energy efficiency and service quality. This is a 24x7x365 mission-critical environment. The role is based at Tydal or within commuting distance, with an on-call escalation rotation and occasional travel to other sites and supplier facilities.
What You Will Be Doing
- Own the operation, monitoring and maintenance of the critical power and cooling infrastructure at Tydal
- Run preventive, predictive and corrective maintenance programmes so every critical asset is maintained to OEM recommendations
- Own capacity across power, cooling and space, and produce the forecasts that support customer growth and expansion
- Drive energy efficiency to improve PUE and WUE, and make sure BMS, EPMS and DCIM alarms are acted on and their data is accurate
- Oversee MOPs, SOPs and EOPs for all critical work, and enforce change management across every operational activity on site
- Plan and coordinate IT infrastructure deployments, including racks, containment, structured cabling, cross-connects and meet-me room equipment, and manage customer installations from design review through to handover and acceptance
- Keep asset inventory, rack elevations, power chain and cabling records accurate, and make sure every deployment meets power density, cooling, weight-loading and cabling standards
- Act as the main on-site contact for customers, make sure contractual SLAs are met or exceeded, manage the ticketing process and lead monthly and quarterly service reviews
- Lead incident management and communication during unplanned events, run root cause analysis and see corrective actions through
- Select, contract and manage vendors and OEMs for maintenance, IT services, security, cleaning, fire protection and other site services, and make sure contractors on site work under MOPs, permits-to-work and safety requirements
- Lead and develop the on-site operations team, including shift scheduling, on-call rotations, training and performance management
- Own the site operating budget and contribute to capital planning for lifecycle replacement, upgrades and expansion
- Maintain health and safety compliance, physical security, business continuity and disaster recovery plans, and prepare the site for audits, customer inspections and emergency drills
What You Bring
- Data centre operations experience is essential. You have 8+ years in mission-critical facility or data centre operations, with at least 3 years in a management or supervisory role
- A degree in electrical, mechanical or electronic engineering, computer science or a related field, or equivalent practical experience
- Hands-on knowledge of the critical electrical and mechanical systems that make a data centre run, including UPS, generators, switchgear, chillers, CRAH/CRAC and BMS/EPMS
- A record of delivering colocation, hyperscale or enterprise data centre services against customer SLAs
- Experience managing vendors, contracts and operating budgets, with the commercial judgement to negotiate well and control cost
- Calm, structured incident management and root cause analysis under pressure, and a rigorous commitment to safety, process and documentation
- The leadership to build and develop a high-performing site team, and the communication skills to hold the customer relationship
- Working knowledge of DCIM, CMMS, BMS and ticketing systems
- Certifications such as CDCP/CDCS/CDCE, Uptime Institute ATD/AOS, CDFOM, ITIL Foundation, PMP, NEBOSH or OSHA are an advantage
- Based at or within commuting distance of Tydal, and able to take part in an on-call rotation
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WHAT WE OFFER
At Volta, we believe people do their best work when they feel supported, trusted and able to grow. We're building a company where you can make an impact, keep a healthy balance between work and life, and build a career you're proud of. As a global team, we do our best to provide great benefits wherever you're based. While some benefits vary by country due to local regulations, we believe looking after our people is simply the right thing to do.
- Competitive salary based on the work you do here, not your previous salary
- Equity in Volta, giving you the opportunity to share in the company's long-term success
- Retirement/pension contributions
- Comprehensive health, wellbeing and insurance benefits
- Generous number of vacation days each year
ADDITIONAL INFORMATION
Background Checks
All offers of employment at Volta are conditional on the satisfactory completion of pre-employment screening, which includes confirmation of your right to work, verification of your employment history and a criminal record check, where this is permitted by local law. Screening is carried out by Zinc, an accredited third-party provider, after an offer is made and all information is handled confidentially and in accordance with applicable data protection law.
EQUAL OPPORTUNITY
Volta is an equal opportunity employer. We are committed to building a diverse and inclusive team and make employment decisions based on skills, qualifications, experience and business needs. We do not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status or any other legally protected characteristic.
ACCESSIBILITY
Volta is committed to providing an accessible recruitment experience for all candidates. If you require accommodations or adjustments at any stage of the application or interview process, please contact us at [email protected]. We will work with you to identify reasonable accommodations that enable you to participate fully in the hiring process.
CANDIDATE PRIVACY NOTICE
By applying, you consent to the processing of your personal data for recruitment purposes in accordance with applicable data protection laws, including the UK GDPR, EU GDPR and relevant US state privacy regulations. Your data will be shared only with those involved in the hiring process and will not be used for unrelated purposes. For details, see our Recruitment & Candidate Privacy Notice.
NOTE TO RECRUITMENT AGENCIES
Volta does not accept unsolicited CVs or candidate profiles from recruitment agencies. Any unsolicited submissions, including those sent directly to hiring managers or employees, will be treated as the property of Volta. No agency fees will be payable unless a valid, signed recruitment agreement is in place, and the agency has been specifically engaged for the relevant vacancy.
