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Open nowPosted 7 days ago

Dossierbeheerder Carrosserie

VOLVO D'HONDT

Where
Aalst, Belgium
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Your applicationOpen nowDossierbeheerder CarrosserieVOLVO D'HONDT · Aalst, Belgium
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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

12.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.5%3 days
  3. 12.7%7 days
  4. 20.4%14 days
  5. 35.6%30 days
  6. 58.7%60 days
This job: posted 7 days ago

The posting

Volvo staat al bijna 100 jaar synoniem voor veiligheid, innovatie en kwaliteit. Toch kan er ook bij de meest veilige wagen ooit eens schade ontstaan. D’HONDT NV – REYNAERT is een bloeiend familiebedrijf met meer dan 60 jaar ervaring als Volvo personenwagenverdeler, met vestigingen in Aalst, Zottegem en Oudenaarde. Klantentevredenheid, respect, kwaliteit en veiligheid staan bij ons centraal. Om onze verdere groei te ondersteunen, zoeken wij een Carrosserie Schadebeheerder die ons team in Aalst komt versterken.

Jouw belangrijkste verantwoordelijkheden

  • Je staat klanten professioneel te woord via telefoon, e-mail en andere kanalen (zoals WhatsApp)
  • Je maakt correcte schadefoto’s en beheert deze zorgvuldig in het systeem
  • Je stelt bestekken op in ons DMS-systeem en Claims360
  • Je onderhandelt met experten (online of face-to-face) over schadecalculaties
  • Je volgt dossiers nauwgezet op: onderdelen bestellen, vervangwagens plannen en afspraken coördineren met carrosserie en klanten/verzekeringen/leasing
  • Je zorgt voor een correcte administratieve afhandeling van elk dossier
  • Je staat in voor facturatie en nacalculatie bij afronding van het dossier
  • Je beschikt over minimum TSO of een graduaatsdiploma en hebt minstens 5 jaar ervaring in de automobielsector
  • Ervaring met het opmaken en verwerken van schadebestekken is essentieel
  • Je hebt sterke technische kennis van carrosseriewerk en autotechniek
  • Je communiceert vlot in het Nederlands en hebt een basiskennis Frans en Engels
  • Je bent sterk in administratie, IT-vaardig, georganiseerd en probleemoplossend ingesteld
  • Je bent klantgericht en werkt nauwkeurig
  • Je beschikt over een rijbewijs B

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